[27094] in resnet
Spiceworks?
daemon@ATHENA.MIT.EDU (Don Burrhus)
Wed Dec 7 14:14:16 2011
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Message-ID: <EC241569495CF547A4FC05C882C38F2198CB5D2EE7@ALPHA.ad.stetson.edu>
Date: Wed, 7 Dec 2011 14:13:41 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Don Burrhus <dburrhus@stetson.edu>
To: RESNET-L@listserv.nd.edu
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And to echo Jim's question...
Are there any users of Spiceworks out there? (and what do you love/hate =
about it?)
In the interest of driving responses to Jim's query or mine, brief response=
s are far better than none, so tell us what you think!
-Don Burrhus
-Stetson University
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Rizzo, Ji=
m
Sent: Sunday, December 04, 2011 9:59 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Zendesk
Anyone using Zendesk for the Helpdesk ticketing software? I just came acros=
s it tonight (yes, on a Sunday) through a Facebook ad (that's why I came ac=
ross it on a Sunday night). At brief glance, it looks pretty good. I'm curi=
ous to hear what others who might be using it think and can tell me about w=
hat makes it good and, especially, what makes it bad.
Thanks,
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://itweb.providence.edu/helpdesk
http://selfhelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
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he ResNet-L mailing list.
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And to ec=
ho Jim’s question…<o:p></o:p></span></p><p class=3DMsoNormal><s=
pan style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F4=
97D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-s=
ize:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Are there any =
users of Spiceworks out there? (and what do you love/hate=
about it?)<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-s=
ize:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o=
:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-fam=
ily:"Calibri","sans-serif";color:#1F497D'>In the interest of driving respon=
ses to Jim’s query or mine, brief responses are far better than none,=
so tell us what you think!<o:p></o:p></span></p><p class=3DMsoNormal><span=
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D=
'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-size=
:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>-Don Burrhus<o:p>=
</o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-=
family:"Calibri","sans-serif";color:#1F497D'>-Stetson University<o:p></o:p>=
</span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family=
:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=3DMs=
oNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";=
color:#1F497D'><o:p> </o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p=
> </o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0p=
t;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span=
></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Cali=
bri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div styl=
e=3D'border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>=
<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font-family=
:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>=
On Behalf Of </b>Rizzo, Jim<br><b>Sent:</b> Sunday, December 04, 2011 9:59 =
PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Zendesk<o:p></=
o:p></span></p></div></div><p class=3DMsoNormal><o:p> </o:p></p><div><=
p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"Tahoma","s=
ans-serif";color:black'>Anyone using Zendesk for the Helpdesk ticketing sof=
tware? I just came across it tonight (yes, on a Sunday) through a Facebook =
ad (that's why I came across it on a Sunday night). At brief glance, it loo=
ks pretty good. I'm curious to hear what others who might be using it think=
and can tell me about what makes it good and, especially, what makes it ba=
d. <o:p></o:p></span></p><div><p class=3DMsoNormal><span style=3D'font-size=
:10.0pt;font-family:"Tahoma","sans-serif";color:black'><o:p> </o:p></s=
pan></p></div><div><p class=3DMsoNormal><span style=3D'font-size:10.0pt;fon=
t-family:"Tahoma","sans-serif";color:black'>Thanks,<o:p></o:p></span></p></=
div><div><p class=3DMsoNormal><span style=3D'font-size:10.0pt;font-family:"=
Tahoma","sans-serif";color:black'>Jim<o:p></o:p></span></p><div><p class=3D=
MsoNormal><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"=
;color:black'><o:p> </o:p></span></p><div><div><p class=3DMsoNormal><s=
pan style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black=
'>--<br>Jim Rizzo<br>Helpdesk Manager<br>Providence College Information Tec=
hnology<br>401-865-1277<br>AIM: JRizzoPC<br><a href=3D"http://itweb.provide=
nce.edu/helpdesk">http://itweb.providence.edu/helpdesk</a><br><a href=3D"ht=
tp://selfhelp.providence.edu">http://selfhelp.providence.edu</a><br><br>Fin=
d us on Facebook!<br><a href=3D"http://www.facebook.com/ProvCollHelpDesk">h=
ttp://www.facebook.com/ProvCollHelpDesk</a><o:p></o:p></span></p></div></di=
v></div></div></div><p class=3DMsoNormal>__________________________________=
_________________ You are subscribed to the ResNet-L mailing list. <o:p></o=
:p></p><p>To subscribe, unsubscribe or search the archives, go to <a href=
=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html">http://LISTSERV.ND.EDU/a=
rchives/resnet-l.html</a> _________________________________________________=
__ <o:p></o:p></p></div></body></html>=
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