[26533] in resnet
Student Technology Staffing
daemon@ATHENA.MIT.EDU (William Thieke)
Wed Jun 22 15:38:57 2011
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Message-ID: <63e32162b8236b5e9b1868c6f8b79bb3@mail.gmail.com>
Date: Wed, 22 Jun 2011 15:38:32 -0400
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: William Thieke <thiekews@lemoyne.edu>
To: RESNET-L@listserv.nd.edu
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Apologize in advance for any cross postings=85..the following is sent on
behalf of one of my staff who is looking for information from other
institutions regarding IT student Staffing. Any information that you can
provide us regarding your student programs would be greatly appreciated=85
Thanks in advance=85
Bill Thieke
Hello,
I am trying to conduct an informal survey about students that work for
Information Technology in higher education institutions. We have been tryin=
g
to restructure our program for a number of years. We have around 25 student=
s
that provide classroom support and staff the service desk serving faculty,
staff, and students. Currently, our program provides almost no room for
advancement; all students enter at the same level (minimum wage) and stay a=
t
the same level throughout their time with us. We have the added barrier of
not being able to pay our student workers at a higher rate than other
work-study positions on campus. Essentially our students are required to
perform more advanced tasks and require significantly more training than
most other positions on campus but they make the same amount of money as th=
e
person checking ID cards at the gym. We are trying to collect information
from other institutions in order to build a proposal for restructuring our
program and potentially presenting our case to the student wage committee.
The information that we are interested in gathering would be:
=B7 How many student workers Information Technology at your
institution employs?
=B7 What is the size of your school?
=B7 What incentives exist for your student workers in terms of
promotions?
=B7 What is the salary structure for your student employees?
=B7 If there is a standard campus salary at your institution? If th=
ere
is, what is it?
=B7 What other benefits and perks do your students receive by worki=
ng
with you?
We would really appreciate any information that you are willing to provide
us with. Our students have great potential, but they as well as we are left
frustrated by our inability to provide them with continuing incentives to
grow as employees. A majority of our students do not major in technical
areas so many of them will not continue in the technology field. We feel as
though we need to provide some incentive to keep them interested in working
for us.
Thank you,
Carrie Carpenter
Technology Support and Customer Service Consultant
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
William S. Thieke, Ph.D.
Director of Technology Support
Information Technology
Le Moyne College
1419 SaltSprings Rd.
Syracuse, NY 13214
315-445-4599
315-445-4642 (FAX)
thiekews@lemoyne.edu
*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*
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--></style></head><body lang=3D"EN-US" link=3D"blue" vlink=3D"purple"><div =
class=3D"WordSection1"><p class=3D"MsoNormal">Apologize in advance for any =
cross postings=85..the following is sent on behalf of one of my staff who i=
s looking for information from other institutions regarding IT student Staf=
fing.=A0 Any information that you can provide us regarding your student pro=
grams would be greatly appreciated=85</p>
<p class=3D"MsoNormal">=A0</p><p class=3D"MsoNormal">Thanks in advance=85</=
p><p class=3D"MsoNormal">=A0</p><div style=3D"mso-element:para-border-div;b=
order:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in">=
<p class=3D"MsoNormal" style=3D"border:none;padding:0in">
Bill Thieke </p></div><p class=3D"MsoNormal">=A0</p><p class=3D"MsoNormal">=
Hello, </p><p class=3D"MsoNormal">I am trying to conduct an informal survey=
about students that work for Information Technology in higher education in=
stitutions. We have been trying to restructure our program for a number of =
years. We have around 25 students that provide classroom support and staff =
the service desk serving faculty, staff, and students.=A0 Currently, our pr=
ogram provides almost no room for advancement; all students enter at the sa=
me level (minimum wage) and stay at the same level throughout their time wi=
th us. We have the added barrier of not being able to pay our student worke=
rs at a higher rate than other work-study positions on campus.=A0 Essential=
ly our students are required to perform more advanced tasks and require sig=
nificantly more training than most other positions on campus but they make =
the same amount of money as the person checking ID cards at the gym. We are=
trying to collect information from other institutions in order to build a =
proposal for restructuring our program and potentially presenting our case =
to the student wage committee. </p>
<p class=3D"MsoNormal">=A0</p><p class=3D"MsoNormal">The information that w=
e are interested in gathering would be:</p><p class=3D"MsoListParagraphCxSp=
First" style=3D"text-indent:-.25in;mso-list:l0 level1 lfo1"><span style=3D"=
font-family:Symbol"><span style=3D"mso-list:Ignore">=B7<span style=3D"font:=
7.0pt "Times New Roman"">=A0=A0=A0=A0=A0=A0=A0=A0 </span></span><=
/span>How many student workers Information Technology at your institution e=
mploys? </p>
<p class=3D"MsoListParagraphCxSpMiddle" style=3D"text-indent:-.25in;mso-lis=
t:l0 level1 lfo1"><span style=3D"font-family:Symbol"><span style=3D"mso-lis=
t:Ignore">=B7<span style=3D"font:7.0pt "Times New Roman"">=A0=A0=
=A0=A0=A0=A0=A0=A0 </span></span></span>What is the size of your school? </=
p>
<p class=3D"MsoListParagraphCxSpMiddle" style=3D"text-indent:-.25in;mso-lis=
t:l0 level1 lfo1"><span style=3D"font-family:Symbol"><span style=3D"mso-lis=
t:Ignore">=B7<span style=3D"font:7.0pt "Times New Roman"">=A0=A0=
=A0=A0=A0=A0=A0=A0 </span></span></span>What incentives exist for your stud=
ent workers in terms of promotions?</p>
<p class=3D"MsoListParagraphCxSpMiddle" style=3D"text-indent:-.25in;mso-lis=
t:l0 level1 lfo1"><span style=3D"font-family:Symbol"><span style=3D"mso-lis=
t:Ignore">=B7<span style=3D"font:7.0pt "Times New Roman"">=A0=A0=
=A0=A0=A0=A0=A0=A0 </span></span></span>What is the salary structure for yo=
ur student employees? </p>
<p class=3D"MsoListParagraphCxSpMiddle" style=3D"text-indent:-.25in;mso-lis=
t:l0 level1 lfo1"><span style=3D"font-family:Symbol"><span style=3D"mso-lis=
t:Ignore">=B7<span style=3D"font:7.0pt "Times New Roman"">=A0=A0=
=A0=A0=A0=A0=A0=A0 </span></span></span>If there is a standard campus salar=
y at your institution? If there is, what is it? </p>
<p class=3D"MsoListParagraphCxSpLast" style=3D"text-indent:-.25in;mso-list:=
l0 level1 lfo1"><span style=3D"font-family:Symbol"><span style=3D"mso-list:=
Ignore">=B7<span style=3D"font:7.0pt "Times New Roman"">=A0=A0=A0=
=A0=A0=A0=A0=A0 </span></span></span>What other benefits and perks do your =
students receive by working with you? </p>
<p class=3D"MsoNormal">We would really appreciate any information that you =
are willing to provide us with. Our students have great potential, but they=
as well as we are left frustrated by our inability to provide them with co=
ntinuing incentives to grow as employees. A majority of our students do not=
major in technical areas so many of them will not continue in the technolo=
gy field. We feel as though we need to provide some incentive to keep them =
interested in working for us. </p>
<p class=3D"MsoNormal">Thank you, </p><p class=3D"MsoNormal">=A0</p><p clas=
s=3D"MsoNormal">Carrie Carpenter<br>Technology Support and Customer Service=
Consultant</p><p class=3D"MsoNormal">=A0</p><p class=3D"MsoNormal"><span s=
tyle=3D"color:#1F497D">*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-*<br>
William S. Thieke, Ph.D.<br>Director of Technology Support<br>Information T=
echnology <br>Le Moyne College<br>1419 SaltSprings Rd.<br>Syracuse, NY 1321=
4<br>315-445-4599</span></p><p class=3D"MsoNormal"><span style=3D"color:#1F=
497D">315-445-4642 (FAX)<br>
<a href=3D"mailto:thiekews@lemoyne.edu" target=3D"_blank"><span style=3D"co=
lor:blue">thiekews@lemoyne.edu</span></a><br>*-*-*-*-*-*-*-*-*-*-*-*-*-*-*-=
*-*-*-*-*-*</span></p><p class=3D"MsoNormal">=A0</p></div></body></html>
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