[25986] in resnet
Re: P2P File Sharing and Copyright Violations
daemon@ATHENA.MIT.EDU (Margaret Landsparger)
Wed Feb 23 10:07:10 2011
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Message-ID: <1899776372.5927581298473507137.JavaMail.root@zcs-mbs04.it.mtu.edu>
Date: Wed, 23 Feb 2011 10:05:07 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: Margaret Landsparger <margaret@mtu.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <239828687.5927381298473474038.JavaMail.root@zcs-mbs04.it.mtu.edu>
Here is Michigan Tech's answers to these questions:
1. What department is your campus DMCA agent in, and where does that dept get their funding from?
I do, the Resnet Coordinator, or if they are a staff/faculty member, then the campus security officer.
2. Who is responsible for processing, following up on, and tracking copyright violations? Where does the funding come from?
I also do this. I send an canned response to the student, assign them the violation fee and also put then into a blackboard course. I generally then just have to check back that the fee is paid and the quiz passed. I do occasionally meet with students that have questions on the process or concerns.
As for funding, this is just considered part of my job. We only get on average 120 pre academic year, so it is not that huge of a time commitment.
3. How long do you spend (on average) per copyright notice (identification, processing, follow up, and general administration)?
I would guesstimate about 30 minutes per offender.
4. Are notices for students and employees handled differently, and/or by different people?
Notices for employees are handled by the campus security officer and HR. They are generally assigned the same quiz that students are assigned. Beyond that, I do not know what other sanctions they are given or if this goes on their record.
5. Do you feel like your current infrastructure for handling these notices is appropriate/successful?
We have recently re-evaluated the sanctions that the students are given. We find that the student is often calling mom and dad and getting them to pay the $100 administrative fee. This then is not a sanction against them, but their parents. Thus, this summer we plan to implement a different sanction which will be putting the users connection into a slower than dial up state for a period of time.
I am happy to give further information if any has questions.
Margaret
--
Margaret Landsparger
ResTech Coordinator
Michigan Technological University
DHH 123
(906) 487-1754
margaret@mtu.edu
----- Original Message -----
From: "Chuck Rose" <crose@ucsd.edu>
To: RESNET-L@LISTSERV.ND.EDU
Sent: Tuesday, February 22, 2011 4:57:14 PM GMT -05:00 US/Canada Eastern
Subject: P2P File Sharing and Copyright Violations
Aloha everyone -
I am trying to evaluate how we support the processing of the 500-1200 copyright violation notices we get at UCSD each year.
Currently, I am the Manager for ResNet, the manager of our department's (Academic Computing and Media Services) Help Desk and am the campus DMCA agent. As the DMCA agent, I am the initial target for all copyright violation notices, but work with our campus Network Security group to identify users on campus wireless and VPN. This same group also processes any notices for employees. Pertaining to copyright notices, in addition to the more general responsibilities of the DMCA agent, I am also the one primarily responsible for making sure the following happens:
1. identifying the person responsible for the infraction
2. If it is a student, contacting the person with the appropriate information (somewhat automated notice).
3. Providing the appropriate follow up (for now, this consists of requiring the student to attend a group presentation, a personal security assessment of the person's computer, and in the cases of repeat violations, a brief meeting with me...in addition to any network blocking/unblocking that needs to be done).
4. Maintaining a database of sorts to track each of the notices/infringers.
On average, between my staff and I, we spend about 75 minutes per notice.
In essence, our current process is being funded partly by ResNet (Housing and Dining/campus tech fee) and partly by Academic Affairs. One of the things I am trying to identify is who should be paying for all of this (other than the agencies themselves....).
Could those of you know answer the following for me?
1. What department is your campus DMCA agent in, and where does that dept get their funding from?
2. Who is responsible for processing, following up on, and tracking copyright violations? Where does the funding come from?
3. How long do you spend (on average) per copyright notice (identification, processing, follow up, and general administration)?
4. Are notices for students and employees handled differently, and/or by different people?
5. Do you feel like your current infrastructure for handling these notices is appropriate/successful?
I feel like I am missing some questions, but I'm not sure what they are. Please feel free to add additional information.
I hope to present on this topic at the upcoming Student Technology Conference at Yale.
Thanks a lot!
Chuck Rose
UCSD
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