[25985] in resnet
Re: P2P File Sharing and Copyright Violations
daemon@ATHENA.MIT.EDU (Vellucci, Judith M)
Wed Feb 23 09:13:10 2011
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Date: Wed, 23 Feb 2011 14:10:54 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Vellucci, Judith M" <judi.vellucci@tufts.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <F3F18953190F304C9ADF03C9360A56540766952744@MBX1.AD.UCSD.EDU>
Hey Chuck!
Could those of you know answer the following for me?
1. What department is your campus DMCA agent in, and where does that dept get their funding from?
The university DMCA agent of record is one of our attorneys. He get's each complaint but only becomes involved if there are settlements/subpoenas or preservation notices.
2. Who is responsible for processing, following up on, and tracking copyright violations? Where does the funding come from?
My group currently shares responsibilities for equating an ip to a user and restricting all MAC addresses registered to that user. I administer/oversee the online tutorial for first time offenders as well as oversee judiciary complaints for repeat offenders. The funding for our group comes from a budget through our school of Arts and Sciences.
3. How long do you spend (on average) per copyright notice (identification, processing, follow up, and general administration)?
I'd estimate an average of about 45 minutes per complaint for research, restricting, phone time with the offender and reinstating connectivity for those that pass the quiz at the end of our tutorial.
4. Are notices for students and employees handled differently, and/or by different people?
No. All student complaints are handled through my office. When a student is reported to be filesharing all of their macs are restricted with a redirect page that tells them to call our office. Staff/Faculty are reported to their managers and HR, they are then instructed to take the tutorial/quiz then I report back the results to the appropriate group. When a staffer is restricted only the mac in question is restricted as frequently they are shared machines or the person that did register the machine is responsible for an entire lab, if we were to restrict all of the machines there would be some problems for those machines that are in public areas or are shared by more than one person.
5. Do you feel like your current infrastructure for handling these notices is appropriate/successful?
I feel that we're currently a 'work in progress' but I feel that we are doing due diligence on the complaints. We just met with IT folks from around campus last week to get buy in for a consistent policy surrounding the handling of these complaints in an effort to make reporting easier.
Best,
Judi
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"The computer can't tell you the emotional story. It can give you the exact mathematical design, but what's missing is the eyebrows."
Frank Zappa
Judi Vellucci
617-627-JUDI
student.support.tufts.edu
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________________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Rose, Chuck [crose@UCSD.EDU]
Sent: Tuesday, February 22, 2011 4:57 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: P2P File Sharing and Copyright Violations
Aloha everyone -
I am trying to evaluate how we support the processing of the 500-1200 copyright violation notices we get at UCSD each year.
Currently, I am the Manager for ResNet, the manager of our department's (Academic Computing and Media Services) Help Desk and am the campus DMCA agent. As the DMCA agent, I am the initial target for all copyright violation notices, but work with our campus Network Security group to identify users on campus wireless and VPN. This same group also processes any notices for employees. Pertaining to copyright notices, in addition to the more general responsibilities of the DMCA agent, I am also the one primarily responsible for making sure the following happens:
1. identifying the person responsible for the infraction
2. If it is a student, contacting the person with the appropriate information (somewhat automated notice).
3. Providing the appropriate follow up (for now, this consists of requiring the student to attend a group presentation, a personal security assessment of the person's computer, and in the cases of repeat violations, a brief meeting with me...in addition to any network blocking/unblocking that needs to be done).
4. Maintaining a database of sorts to track each of the notices/infringers.
On average, between my staff and I, we spend about 75 minutes per notice.
In essence, our current process is being funded partly by ResNet (Housing and Dining/campus tech fee) and partly by Academic Affairs. One of the things I am trying to identify is who should be paying for all of this (other than the agencies themselves....).
Could those of you know answer the following for me?
1. What department is your campus DMCA agent in, and where does that dept get their funding from?
2. Who is responsible for processing, following up on, and tracking copyright violations? Where does the funding come from?
3. How long do you spend (on average) per copyright notice (identification, processing, follow up, and general administration)?
4. Are notices for students and employees handled differently, and/or by different people?
5. Do you feel like your current infrastructure for handling these notices is appropriate/successful?
I feel like I am missing some questions, but I'm not sure what they are. Please feel free to add additional information.
I hope to present on this topic at the upcoming Student Technology Conference at Yale.
Thanks a lot!
Chuck Rose
UCSD
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