[25968] in resnet
Re: Alternatives to Dell
daemon@ATHENA.MIT.EDU (TJ Higley)
Thu Feb 17 14:01:34 2011
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Date: Thu, 17 Feb 2011 13:57:44 -0500
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: TJ Higley <tj.higley@gmail.com>
To: RESNET-L@listserv.nd.edu
In-Reply-To: <EF156B0DCDED9D47870873F7D7BEAEB71455A04F@MAIL1.nwmissouri.edu>
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This is very helpful. Thanks, Merlin!
tj
On Tue, Feb 15, 2011 at 5:55 PM, Miller,Merlin <Merlin@nwmissouri.edu>wrote:
> HP color laser printers are fine, HP inkjets are okay, just a long wait on
> the phone and several hoops to jump to get a replacement sent under
> warranty. One of my techs has started using HP chat, with some success to
> claim inkjet printers, but it still is a pain.
>
>
>
> Merlin Miller
>
> Manager Client Computing
>
> Northwest Missouri State University
>
>
>
> *From:* Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] *On Behalf Of *TJ
> Higley
> *Sent:* Tuesday, February 15, 2011 12:19 PM
>
> *To:* RESNET-L@LISTSERV.ND.EDU
> *Subject:* Re: Alternatives to Dell
>
>
>
> Merlin,
>
> I'm glad to hear you're having good luck with HP. We are as well. But I
> wonder if you're having the same success with HP's printer channel. We've
> had support concerns. Can you comment?
>
>
>
> --
>
> TJ Higley
> Director of Client Services
> Taylor University - Upland, IN
>
> ___________________________________________________ You are subscribed to
> the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html___________________________________________________
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>
--
TJ Higley
Director of Client Services
Taylor University - Upland, IN
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This is very helpful. Thanks, Merlin!<div><br></div><div><br></div><div>tj<=
br><br><div class=3D"gmail_quote">On Tue, Feb 15, 2011 at 5:55 PM, Miller,M=
erlin <span dir=3D"ltr"><<a href=3D"mailto:Merlin@nwmissouri.edu">Merlin=
@nwmissouri.edu</a>></span> wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex;"><div lang=3D"EN-US" link=3D"blue" vlink=3D"=
purple"><div><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:#=
1F497D">HP color laser printers are fine, HP inkjets are okay, just a long =
wait on the phone and several hoops to jump to get a replacement sent under=
warranty.=A0 One of my techs has started using HP chat, with some success =
to claim inkjet printers, but it still is a pain.=A0=A0 </span></p>
<div class=3D"im"><p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;co=
lor:#1F497D">=A0</span></p><p class=3D"MsoNormal"><span style=3D"font-size:=
11.0pt;color:#1F497D">Merlin Miller</span></p><p class=3D"MsoNormal"><span =
style=3D"font-size:11.0pt;color:#1F497D">Manager Client Computing</span></p=
>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;color:#1F497D">North=
west Missouri State University</span></p><p class=3D"MsoNormal"><span style=
=3D"font-size:11.0pt;color:#1F497D">=A0</span></p></div><div style=3D"borde=
r:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt">From:</span></b>=
<span style=3D"font-size:10.0pt"> Resnet Forum [mailto:<a href=3D"mailto:RE=
SNET-L@LISTSERV.ND.EDU" target=3D"_blank">RESNET-L@LISTSERV.ND.EDU</a>] <b>=
On Behalf Of </b>TJ Higley<br>
<b>Sent:</b> Tuesday, February 15, 2011 12:19 PM</span></p><div class=3D"im=
"><br><b>To:</b> <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_bla=
nk">RESNET-L@LISTSERV.ND.EDU</a><br><b>Subject:</b> Re: Alternatives to Del=
l</div>
<p></p></div><p class=3D"MsoNormal">=A0</p><p class=3D"MsoNormal">Merlin,</=
p><div><div></div><div class=3D"h5"><div><p class=3D"MsoNormal">I'm gla=
d to hear you're having good luck with HP. We are as well. But I wonder=
if you're having the same success with HP's printer channel. We=
9;ve had support concerns. Can you comment?</p>
</div><div><p class=3D"MsoNormal">=A0</p></div><div><p class=3D"MsoNormal">=
--=A0</p></div><div><p class=3D"MsoNormal">TJ Higley<br>Director of Client =
Services<br>Taylor University - Upland, IN</p></div></div></div><p class=3D=
"MsoNormal">
___________________________________________________ You are subscribed to t=
he ResNet-L mailing list. </p><div class=3D"im"><p>To subscribe, unsubscrib=
e or search the archives, go to <a href=3D"http://LISTSERV.ND.EDU/archives/=
resnet-l.html" target=3D"_blank">http://LISTSERV.ND.EDU/archives/resnet-l.h=
tml</a> ___________________________________________________ </p>
</div></div></div><div><div></div><div class=3D"h5">
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
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blank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a>
___________________________________________________</p></div></div></blockq=
uote></div><br><br clear=3D"all"><br>-- <br>TJ Higley<br>Director of Client=
Services<br>Taylor University - Upland, IN<br>
</div>
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