[25948] in resnet
Re: Alternatives to Dell
daemon@ATHENA.MIT.EDU (Miller,Merlin)
Tue Feb 15 17:57:17 2011
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Message-ID: <EF156B0DCDED9D47870873F7D7BEAEB71455A04F@MAIL1.nwmissouri.edu>
Date: Tue, 15 Feb 2011 16:55:07 -0600
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Miller,Merlin" <Merlin@nwmissouri.edu>
To: RESNET-L@listserv.nd.edu
In-Reply-To: A<AANLkTimuRPddxsOT1k_jVaJQPhTbF5mYAhwL3CNgx1Ni@mail.gmail.com>
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HP color laser printers are fine, HP inkjets are okay, just a long wait
on the phone and several hoops to jump to get a replacement sent under
warranty. One of my techs has started using HP chat, with some success
to claim inkjet printers, but it still is a pain. =20
=20
Merlin Miller
Manager Client Computing
Northwest Missouri State University
=20
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of TJ
Higley
Sent: Tuesday, February 15, 2011 12:19 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: Alternatives to Dell
=20
Merlin,
I'm glad to hear you're having good luck with HP. We are as well. But I
wonder if you're having the same success with HP's printer channel.
We've had support concerns. Can you comment?
=20
--=20
TJ Higley
Director of Client Services
Taylor University - Upland, IN
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style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>HP color laser printers are fine, HP inkjets are okay, just a long =
wait on the phone and several hoops to jump to get a replacement sent =
under warranty. One of my techs has started using HP chat, with =
some success to claim inkjet printers, but it still is a =
pain. <o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'><o:p> </o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Merlin Miller<o:p></o:p></span></p><p class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Manager Client Computing<o:p></o:p></span></p><p =
class=3DMsoNormal><span =
style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497=
D'>Northwest Missouri State University<o:p></o:p></span></p><p =
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0in 0in'><p class=3DMsoNormal><b><span =
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span>=
</b><span style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> =
Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] <b>On Behalf Of </b>TJ =
Higley<br><b>Sent:</b> Tuesday, February 15, 2011 12:19 PM<br><b>To:</b> =
RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> Re: Alternatives to =
Dell<o:p></o:p></span></p></div><p =
class=3DMsoNormal><o:p> </o:p></p><p =
class=3DMsoNormal>Merlin,<o:p></o:p></p><div><p class=3DMsoNormal>I'm =
glad to hear you're having good luck with HP. We are as well. But I =
wonder if you're having the same success with HP's printer channel. =
We've had support concerns. Can you comment?<o:p></o:p></p></div><div><p =
class=3DMsoNormal><o:p> </o:p></p></div><div><p =
class=3DMsoNormal>-- <o:p></o:p></p></div><div><p =
class=3DMsoNormal>TJ Higley<br>Director of Client Services<br>Taylor =
University - Upland, IN<o:p></o:p></p></div><p =
class=3DMsoNormal>___________________________________________________ =
You are subscribed to the ResNet-L mailing list. <o:p></o:p></p><p>To =
subscribe, unsubscribe or search the archives, go to =
http://LISTSERV.ND.EDU/archives/resnet-l.html =
___________________________________________________ =
<o:p></o:p></p></div></body></html>
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