[25819] in resnet
Language Request
daemon@ATHENA.MIT.EDU (Curling, Sean)
Mon Jan 24 16:44:52 2011
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Message-ID: <B200E6A934F8B447B0195136BFD34F1101283C2E@HF-EXCH1.ums.psu.edu>
Date: Mon, 24 Jan 2011 19:07:51 +0000
Reply-To: Resnet Forum <RESNET-L@listserv.nd.edu>
From: "Curling, Sean" <sqc6@PSU.EDU>
To: RESNET-L@listserv.nd.edu
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Penn State is in the process of reviewing the indemnification language we u=
se on forms that we have students sign before we touch their computers. Cu=
rrently the language covers the issue of data loss but does not discuss any=
other area, such as hardware failure. Given the critical view students ha=
ve of their computers and the litigious society in which we live, we are st=
riving to make sure we provide the level of service that is expected but pr=
otect the University from unfounded legal action. I would appreciate any s=
haring of language that other schools use on the same types of forms they h=
ave students sign for normal trouble shooting as well as more complex actio=
ns such as formats and rebuilds.
Sincerely,
Sean Curling
Sean M. W. Curling
Manager of Information Technology Services
Auxiliary and Business Services
The Pennsylvania State University
(814) 863-2336
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<p class=3D"MsoNormal">Penn State is in the process of reviewing the indemn=
ification language we use on forms that we have students sign before we tou=
ch their computers. Currently the language covers the issue of data l=
oss but does not discuss any other area,
such as hardware failure. Given the critical view students have of t=
heir computers and the litigious society in which we live, we are striving =
to make sure we provide the level of service that is expected but protect t=
he University from unfounded legal action.
I would appreciate any sharing of language that other schools use on the s=
ame types of forms they have students sign for normal trouble shooting as w=
ell as more complex actions such as formats and rebuilds.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Sincerely,<o:p></o:p></p>
<p class=3D"MsoNormal">Sean Curling<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Sean M. W. Curling<o:p></o:p></p>
<p class=3D"MsoNormal">Manager of Information Technology Services<o:p></o:p=
></p>
<p class=3D"MsoNormal">Auxiliary and Business Services<o:p></o:p></p>
<p class=3D"MsoNormal">The Pennsylvania State University<o:p></o:p></p>
<p class=3D"MsoNormal">(814) 863-2336<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p> </o:p></p>
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