[41104] in Resnet-Forum
Re: Migrating FROM Google Apps TO Gmail
daemon@ATHENA.MIT.EDU (Bud Hiller)
Thu Mar 17 11:45:43 2016
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Message-ID: <CAJYsP4acrsf_4k60f_q0wWThL-uXYTE92WDi96T99Crvh0Mc_w@mail.gmail.com>
Date: Thu, 17 Mar 2016 11:45:07 -0400
Reply-To: bud.hiller@bucknell.edu
From: Bud Hiller <dhiller@bucknell.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <CACGRg4ffw0o_J+8QSYi1cQy_knR1qQgwv6p9V+YysQLD9thH3g@mail.gmail.com>
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This is a particularly timely thread for us - we're in the process of
writing documentation and providing options for users here at Bucknell, but
part of that documentation will be very clear that we are not helping with
the process, even a little bit!
We'll provide documentation that can be followed, and if they can't follow
it, we're going to recommend that they hire someone who can. Because the
situation that you describe, Rachel, is an endless hole of tech support
involving IMAP this and .csv that, transferring ownership of Docs, POP
server settings, etc. . . . none of which makes any sense to users, and
none of which can be easily explained over the phone or in person.
Wendy, I'll look forward to your presentation in Vegas!
Bud Hiller
Bucknell Univ
Lewisburg, PA
On Thu, Mar 17, 2016 at 10:39 AM, Rachel Weaver <rboutili@macalester.edu>
wrote:
> Suzanne, that's exactly why I asked. We have a similar situation -- all of
> the current processes for moving mail almost always result in a lot of IT
> staff time helping users through the process.
>
> Rachel Weaver
> Assistant Help Desk Manager
> Macalester College ITS
>
>
> On Thu, Mar 17, 2016 at 9:14 AM, Gaynor, Suzanne <gaynors@hartwick.edu>
> wrote:
>
>> I agree with John. Here is my concern. Our school does not have a
>> prohibition about taking your mail with you when you go, so we are usually
>> asked to do this by faculty and staff who are leaving the College. It
>> sometimes takes hours of staff time to set-up and babysit the process. Has
>> anyone set any policies about what they will or won't do to help people who
>> are leaving? I do wish them all the best but some days I think we should
>> draw the line.
>> Suzanne
>>
>> Suzanne Gaynor
>> Director, Technology Resource Center
>> Hartwick College
>> gaynors@hartwick.edu
>> 607-431-4670
>>
>> On Thu, Mar 17, 2016 at 9:59 AM, John Nunnally <jnunnally@harding.edu>
>> wrote:
>>
>>> IMAP treats Google labels as folder names. So using the IMAP-capable
>>> email client of your choice (Outlook?), map both accounts and then move or
>>> copy "folders" from one to the other. The labels should be preserved, I
>>> believe. If you have messages labeled with multiple labels, the messages
>>> will get moved more than once. So that's a side effect. Copying folders
>>> this way is non-destructive. You can also drag and drop folders if you
>>> trust the process.
>>>
>>>
>>> JWN
>>>
>>>
>>> ___________________________________________________ You are subscribed
>>> to the ResNet-L mailing list.
>>>
>>> To subscribe, unsubscribe or search the archives, go to
>>> http://LISTSERV.ND.EDU/archives/resnet-l.html
>>> ___________________________________________________
>>>
>>
>> ___________________________________________________ You are subscribed to
>> the ResNet-L mailing list.
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>
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<div dir=3D"ltr"><div class=3D"gmail_default" style=3D"font-size:small;colo=
r:#000000">This is a particularly timely thread for us - we're in the p=
rocess of writing documentation and providing options for users here at Buc=
knell, but part of that documentation will be very clear that we are not he=
lping with the process, even a little bit!</div><div class=3D"gmail_default=
" style=3D"font-size:small;color:#000000"><br></div><div class=3D"gmail_def=
ault" style=3D"font-size:small;color:#000000">We'll provide documentati=
on that can be followed, and if they can't follow it, we're going t=
o recommend that they hire someone who can. Because the situation that you =
describe, Rachel, is an endless hole of tech support involving IMAP this an=
d .csv that, transferring ownership of Docs, POP server settings, etc. . . =
. none of which makes any sense to users, and none of which can be easily e=
xplained over the phone or in person.=C2=A0</div><div class=3D"gmail_defaul=
t" style=3D"font-size:small;color:#000000"><br></div><div class=3D"gmail_de=
fault" style=3D"font-size:small;color:#000000">Wendy, I'll look forward=
to your presentation in Vegas!</div><div class=3D"gmail_default" style=3D"=
font-size:small;color:#000000"><br></div><div class=3D"gmail_default" style=
=3D"font-size:small;color:#000000">Bud Hiller</div><div class=3D"gmail_defa=
ult" style=3D"font-size:small;color:#000000">Bucknell Univ</div><div class=
=3D"gmail_default" style=3D"font-size:small;color:#000000">Lewisburg, PA</d=
iv></div><div class=3D"gmail_extra"><br><div class=3D"gmail_quote">On Thu, =
Mar 17, 2016 at 10:39 AM, Rachel Weaver <span dir=3D"ltr"><<a href=3D"ma=
ilto:rboutili@macalester.edu" target=3D"_blank">rboutili@macalester.edu</a>=
></span> wrote:<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0=
0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">Suzan=
ne, that's exactly why I asked. We have a similar situation -- all of t=
he current processes for moving mail almost always result in a lot of IT st=
aff time helping users through the process.=C2=A0</div><div class=3D"gmail_=
extra"><span class=3D""><br clear=3D"all"><div><div><div dir=3D"ltr"><div>R=
achel Weaver<br></div><div>Assistant Help Desk Manager<br>Macalester Colleg=
e ITS<br><br></div></div></div></div>
<br></span><div><div class=3D"h5"><div class=3D"gmail_quote">On Thu, Mar 17=
, 2016 at 9:14 AM, Gaynor, Suzanne <span dir=3D"ltr"><<a href=3D"mailto:=
gaynors@hartwick.edu" target=3D"_blank">gaynors@hartwick.edu</a>></span>=
wrote:<br><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;bor=
der-left:1px #ccc solid;padding-left:1ex"><div dir=3D"ltr">I agree with Joh=
n. Here is my concern.=C2=A0Our school does not have a prohibition about ta=
king your mail with you when you go, so we are usually asked to do this by =
faculty and staff who are leaving the College. It sometimes takes hours of =
staff time to set-up and=C2=A0babysit the process.=C2=A0 Has anyone set any=
policies about what they will or won't do to help people who are leavi=
ng? I do wish them all the best but some days I think we should draw the li=
ne.<span><font color=3D"#888888"><div>Suzanne</div></font></span></div><div=
class=3D"gmail_extra"><span><br clear=3D"all"><div><div>Suzanne Gaynor<div=
>Director, Technology Resource Center</div><div>Hartwick College</div><div>=
<a href=3D"mailto:gaynors@hartwick.edu" target=3D"_blank">gaynors@hartwick.=
edu</a></div><div><a href=3D"tel:607-431-4670" value=3D"+16074314670" targe=
t=3D"_blank">607-431-4670</a></div></div></div>
<br></span><div><div><div class=3D"gmail_quote">On Thu, Mar 17, 2016 at 9:5=
9 AM, John Nunnally <span dir=3D"ltr"><<a href=3D"mailto:jnunnally@hardi=
ng.edu" target=3D"_blank">jnunnally@harding.edu</a>></span> wrote:<br><b=
lockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px =
#ccc solid;padding-left:1ex"><div dir=3D"ltr"><div>IMAP treats Google label=
s as folder names.=C2=A0 So using the IMAP-capable email client of your cho=
ice (Outlook?), map both accounts and then move or copy "folders"=
from one to the other.=C2=A0 The labels should be preserved, I believe.=C2=
=A0 If you have messages labeled with multiple labels, the messages will ge=
t moved more than once. So that's a side effect.=C2=A0 Copying folders =
this way is non-destructive.=C2=A0 You can also drag and drop folders if yo=
u trust the process.<br><br><br></div>JWN<br><div class=3D"gmail_extra"><br=
clear=3D"all"><br></div></div>
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</p></div></div></blockquote></div><br></div></div></div><div class=3D"HOEn=
Zb"><div class=3D"h5">
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</p></div></div></blockquote></div><br></div>
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