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Re: Electronic Door Locks

daemon@ATHENA.MIT.EDU (Winston Chow)
Mon Apr 8 16:54:43 2013

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Date:         Mon, 8 Apr 2013 10:53:36 -1000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Winston Chow <wchow@hawaii.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To:  <C9157AAF-D5E5-4B7B-BD2F-BCC8F80FF6FC@logn.net>

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A the University of Hawaii at Manoa Student Housing we have Onity
(mag-stripe) and lenel (prox).  Lenel's parent owns Onity now though.

For Onity we have wired perimiter/elevator doors and 3,200 stand-alone
locks for 200 staff, 3,800 residents and up to 800 conference guests during
summer.  Card encoders at every front desk.

We've had Onity for at least since 2004 in one building with a full
deployment in 2008 to all rooms.

Onity Positives.

   - Ability to audit who access locks.
   - Ability to lock residents out.
   - Temporary keys for contractors/vendors.
   - Make a key for anybody on a whim and give them access to networked
   doors.
   - locks can be accessed by up to 3,000 keys.
   - I think they were the cheapest than any other solution although we've
   noticed parts go up in price the last couple of years.
   - No maintenance fees on software/hardware.
   - Reports are kind of basic but I've been exporting them to excel and
   running stats.

Onity Negatives.

   - Terrible customer support - we still have unresolved issues that we
   work around entering things manually in the SQL database.
    Database/software issues.  Haven't tried to update to latest version to
   see if they go away.
   - System will crash when encoding a lot of keys at once. I.E. making
   keys before hall opening.
   - System will crash when making large batches of  locking plans.
   - When it does crash users will have to wait 5-10 minutes before logging
   back in.
   - Had initial problems w/ networked doors but that was traced to bad
   switches.  Even a 1 year old Cisco switch was bad.
   - Installers screwed up the wiring of the networked doors so some of the
   wired doors reset themselves randomly.  Not Onity's fault but something to
   be wary of.
   - For networked door readers there is a plastic lever that senses when a
   key is inserted.  Since it is plastic it gets worn down to a groove so we
   have been replacing the entire reader ($100) every 1.5 years.  This happens
   on stand-alone locks as well but since they aren't in public areas they
   don't wear down as fast.
   - Stand-alone doors need to be manually updated via the old trusty
   sneaker net.  If you make a change to something like a master key you'll
   need to go to all the doors.  Not so great if you have apartments and can't
   easly get to bedroom doors.
   - Battery packs in stand-alone doors have thin cheap springs that
   corrode easily.  We had a problem w/ the batterires getting loose when the
   doors slam but they resolved it w/ foam on the covers.
   - Onity hack affected hotel locks, we have the residential locks so we
   are safe from that widely publicized hack.-"dated" equipment.  Serial
   communication devices.
   - Because the keys are like a credit card, students tend to loose their
   key, damage them, or lock themselves out.

We didn't have the need to import users names to the key systems.  It was
more of a headache for ResLife staff to handle names of key users so we
didn't import names.  It is possible but not really that flexible also.

Our newest 800 bed building uses Lenel for entry and elevator access as
well as video surveillance since 2008.

Lenel positives.

   - A lot of advanced features.

Lenel negatives.

   - Have to pay licensing for each feature and for a number of active
   keys.  Even to run it from remote desktop.  Although using teamviewer works
   just fine :)
   - Not as easy as Onity to audit a user or lock.  Its like using crystal
   reports to run reports for Lenel
   - Video system was slow.  Using an open source video survellance
   recording system works better.
   - Expensive for licensing and tech support.



RFID Prox cards for Lenel costs us about $2 each.
High-cocivity MagStripe cards for Onity run about 20cents each.


The entire campus is moving towards Blackboard one-card system so we'll see
if we have to hunt for another system as well.

Happy hunting.

Winston Chow
IT Specialist
University of Hawaii Manoa Student Housing
wchow@hawaii.edu
808-956-3921


On Mon, Apr 8, 2013 at 9:21 AM, Jason Healy <jhealy@logn.net> wrote:

> Perhaps a little outside the "net" part of RESNET, but I'm hoping to get
> some pointers here.
>
> We're once again considering electronic door locks on our campus.
>  Initially we'd probably start with exterior doors, then move to individual
> dorm rooms and classrooms.  I'm looking for any feedback on:
>
>  - Vendors you like
>
>  - Vendors you hate
>
>  - Network issues to be aware of (wireless or PoE)
>
>  - Other things to watch out for or questions to ask the vendors
>
> We're looking into Persona and Locknetics, but happy to hear about anyone
> else as this is outside my usual area.
>
> We'll most likely use RFID cards that can also be used as student ID cards.
>
> We're considering hard-wired door locks for the exterior doors, and
> wireless for interior (mainly for cost reasons when retrofitting existing
> doors).
>
> As the IT guy, I'd love to hear about management, integration with
> existing directory systems, scripting, etc.
>
> Thanks so much,
>
> Jason
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives,
> go to http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________
>

___________________________________________________
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To subscribe, unsubscribe or search the archives,
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Content-Type: text/html; charset=ISO-8859-1
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A the University of Hawaii at Manoa Student Housing we have Onity (mag-stri=
pe) and lenel (prox). =A0Lenel&#39;s parent owns Onity now though.<div><br>=
</div><div>For Onity we have wired perimiter/elevator doors and 3,200 stand=
-alone locks for 200 staff, 3,800 residents and up to 800 conference guests=
 during summer. =A0Card encoders at every front desk.</div>

<div><br></div><div>We&#39;ve had Onity for at least since 2004 in one buil=
ding with a full deployment in 2008 to all rooms.</div><div><br></div><div>=
Onity Positives.</div><div><ul><li>Ability to audit who access locks.</li>

<li>Ability to lock residents out.</li><li>Temporary keys for contractors/v=
endors.</li><li>Make a key for anybody on a whim and give them access to ne=
tworked doors.=A0</li><li>locks can be accessed by up to 3,000 keys.</li>

<li>I think they were the cheapest than any other solution although we&#39;=
ve noticed parts go up in price the last couple of years.</li><li>No mainte=
nance fees on software/hardware.</li><li>Reports are kind of basic but I&#3=
9;ve been exporting them to excel and running stats.</li>

</ul><div>Onity Negatives.</div></div><div><ul><li>Terrible customer suppor=
t - we still have unresolved issues that we work around entering things man=
ually in the SQL database. =A0Database/software issues. =A0Haven&#39;t trie=
d to update to latest version to see if they go away.</li>

<li>System will crash when encoding a lot of keys at once. I.E. making keys=
 before hall opening.</li><li>System will crash when making large batches o=
f =A0locking plans.</li><li>When it does crash users will have to wait 5-10=
 minutes before logging back in.</li>

<li>Had initial problems w/ networked doors but that was traced to bad swit=
ches. =A0Even a 1 year old Cisco switch was bad.</li><li>Installers screwed=
 up the wiring of the networked doors so some of the wired doors reset them=
selves randomly. =A0Not Onity&#39;s fault but something to be wary of.</li>

<li>For networked door readers there is a=A0plastic=A0lever=A0that senses w=
hen a key is inserted. =A0Since it is plastic it gets worn down to a groove=
 so we have been replacing=A0the entire reader ($100) every 1.5 years. =A0T=
his happens on stand-alone locks as well but since they aren&#39;t in publi=
c areas they don&#39;t wear down as fast.</li>

<li>Stand-alone doors need to be manually updated via the old trusty sneake=
r net. =A0If you make a change to something like a master key you&#39;ll ne=
ed to go to all the doors. =A0Not so great if you have apartments and can&#=
39;t easly get to bedroom doors.</li>

<li>Battery packs in stand-alone doors have thin cheap springs that corrode=
 easily. =A0We had a problem w/ the batterires getting loose when the doors=
 slam but they resolved it w/ foam on the covers.</li><li>Onity hack affect=
ed hotel locks, we have the residential locks so we are safe from that wide=
ly=A0publicized=A0hack.-&quot;dated&quot; equipment. =A0Serial communicatio=
n devices. =A0</li>

<li>Because the keys are like a credit card, students tend to loose their k=
ey, damage them, or lock themselves out.</li></ul><div>We didn&#39;t have t=
he need to import users names to the key systems. =A0It was more of a heada=
che for ResLife staff to handle names of key users so we didn&#39;t import =
names. =A0It is possible but not really that flexible also.</div>

</div><div><br></div><div>Our newest 800 bed building uses Lenel for entry =
and elevator access as well as video=A0surveillance since 2008.</div><div><=
br></div><div>Lenel positives.</div><div><ul><li>A lot of advanced features=
.</li>

</ul><div>Lenel negatives.</div></div><div><ul><li>Have to pay licensing fo=
r each feature and for a number of active keys. =A0Even to run it from remo=
te desktop. =A0Although using teamviewer works just fine :)</li><li>Not as =
easy as Onity to audit a user or lock. =A0Its like using crystal reports to=
 run reports for Lenel</li>

<li>Video system was slow. =A0Using an open source video survellance record=
ing system works better.</li><li>Expensive for licensing and tech support.<=
/li></ul></div><div><br></div><div><br></div><div>RFID Prox cards for Lenel=
 costs us about $2 each.</div>

<div>High-cocivity MagStripe cards for Onity run about 20cents each.</div><=
div><br></div><div><br></div><div>The entire campus is moving towards Black=
board one-card system so we&#39;ll see if we have to hunt for another syste=
m as well.</div>

<div><br></div><div>Happy hunting.</div><div><br>Winston Chow</div><div>IT =
Specialist</div><div>University of Hawaii Manoa Student Housing</div><div><=
a href=3D"mailto:wchow@hawaii.edu">wchow@hawaii.edu</a></div><div>808-956-3=
921</div>

<div><br></div><div><br><div class=3D"gmail_quote">On Mon, Apr 8, 2013 at 9=
:21 AM, Jason Healy <span dir=3D"ltr">&lt;<a href=3D"mailto:jhealy@logn.net=
" target=3D"_blank">jhealy@logn.net</a>&gt;</span> wrote:<br><blockquote cl=
ass=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;p=
adding-left:1ex">

Perhaps a little outside the &quot;net&quot; part of RESNET, but I&#39;m ho=
ping to get some pointers here.<br>
<br>
We&#39;re once again considering electronic door locks on our campus. =A0In=
itially we&#39;d probably start with exterior doors, then move to individua=
l dorm rooms and classrooms. =A0I&#39;m looking for any feedback on:<br>
<br>
=A0- Vendors you like<br>
<br>
=A0- Vendors you hate<br>
<br>
=A0- Network issues to be aware of (wireless or PoE)<br>
<br>
=A0- Other things to watch out for or questions to ask the vendors<br>
<br>
We&#39;re looking into Persona and Locknetics, but happy to hear about anyo=
ne else as this is outside my usual area.<br>
<br>
We&#39;ll most likely use RFID cards that can also be used as student ID ca=
rds.<br>
<br>
We&#39;re considering hard-wired door locks for the exterior doors, and wir=
eless for interior (mainly for cost reasons when retrofitting existing door=
s).<br>
<br>
As the IT guy, I&#39;d love to hear about management, integration with exis=
ting directory systems, scripting, etc.<br>
<br>
Thanks so much,<br>
<br>
Jason<br>
<br>
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___________________________________________________<br>
</blockquote></div><br></div>
___________________________________________________
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<p>
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