[38119] in Resnet-Forum
Re: I know what I'd like to see a presentation on at ResNet this year!
daemon@ATHENA.MIT.EDU (Rose, Chuck)
Tue Mar 26 11:30:49 2013
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Message-ID: <2137B777117E6D4287C7E58AB69334992FBDA5AB@XMAIL-MBX-BH1.AD.UCSD.EDU>
Date: Tue, 26 Mar 2013 15:30:07 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: "Rose, Chuck" <crose@ucsd.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <4EAC91DC83B33348BB28BDE2E559ADCD34123098@OC11EXPO27.exchange.mit.edu>
--_000_2137B777117E6D4287C7E58AB69334992FBDA5ABXMAILMBXBH1ADUC_
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Hey guys - I've been looking at this for awhile. I don't have anything to a=
dd, but can promise you'll have at least one attender to glean from your gu=
ys experience!
chuck
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Stu Peloq=
uin
Sent: Tuesday, March 26, 2013 8:16 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: [RESNET-L] I know what I'd like to see a presentation on at Re=
sNet this year!
Hi Cheryl/Jim,
We're starting an implementation at MIT and have had some success with intr=
oducing the principles through a few grass-roots efforts that are don't req=
uire a huge investment or immediate workflow/culture change. I'd be happy =
to share some of those experiences.
We're far from having a full ITIL implementation, but are headed there. Th=
e work so far has gone a long way to help some of our department understand=
the concepts and potential benefits.
-Stu
On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <JRIZZO@providence.edu<mailto:JR=
IZZO@providence.edu>>
wrote:
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm intere=
sted in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.ED=
U>] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca<mailto:cskingley=
@uwaterloo.ca>]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet=
this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some =
of the ITIL principles. Who out there is using ITIL in their operations? =
Are there a group of you who would consider submitting a panel proposal for=
the Student Technology Conference? I'd be happy to organize the session i=
f I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President - ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org>
___________________________________________________ You are subscribed to t=
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<div class=3D"WordSection1">
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">Hey guys – I’=
ve been looking at this for awhile. I don’t have anything to add, but=
can promise you’ll have at least one attender to glean from your guy=
s experience!<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D">chuck<o:p></o:p></span></=
p>
<p class=3D"MsoNormal"><span style=3D"font-size:11.0pt;font-family:"Ca=
libri","sans-serif";color:#1F497D"><o:p> </o:p></span><=
/p>
<div>
<div style=3D"border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.0pt;font-family:"=
;Tahoma","sans-serif"">From:</span></b><span style=3D"font-s=
ize:10.0pt;font-family:"Tahoma","sans-serif""> Resnet F=
orum [mailto:RESNET-L@LISTSERV.ND.EDU]
<b>On Behalf Of </b>Stu Peloquin<br>
<b>Sent:</b> Tuesday, March 26, 2013 8:16 AM<br>
<b>To:</b> RESNET-L@LISTSERV.ND.EDU<br>
<b>Subject:</b> Re: [RESNET-L] I know what I'd like to see a presentation o=
n at ResNet this year!<o:p></o:p></span></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<p class=3D"MsoNormal">Hi Cheryl/Jim, <o:p></o:p></p>
<div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class=3D"MsoNormal">We're starting an implementation at MIT and have had=
some success with introducing the principles through a few grass-roots eff=
orts that are don't require a huge investment or immediate workflow/culture=
change. I'd be happy to share some
of those experiences.<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class=3D"MsoNormal">We're far from having a full ITIL implementation, bu=
t are headed there. The work so far has gone a long way to help some =
of our department understand the concepts and potential benefits.<o:p></o:p=
></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class=3D"MsoNormal">-Stu<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class=3D"MsoNormal">On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim"=
<<a href=3D"mailto:JRIZZO@providence.edu">JRIZZO@providence.edu</a>>=
<o:p></o:p></p>
</div>
<div>
<p class=3D"MsoNormal"> wrote:<o:p></o:p></p>
</div>
<p class=3D"MsoNormal"><br>
<br>
<o:p></o:p></p>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif"">I'm gonna jump on this with Cheryl. ITIL=
is definitely something I'm interested in and something of interest to our=
department.
<o:p></o:p></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif"">Jim<o:p></o:p></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif""><o:p> </o:p></span></p>
<div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif"">--<br>
Jim Rizzo<br>
Helpdesk Manager<br>
Providence College Information Technology<br>
401-865-1277<br>
AIM: JRizzoPC<br>
<a href=3D"http://www.providence.edu/helpdesk">http://www.providence.edu/he=
lpdesk</a><br>
<a href=3D"http://ihelp.providence.edu">http://ihelp.providence.edu</a><br>
<br>
Find us on Facebook!<br>
<a href=3D"http://www.facebook.com/ProvCollHelpDesk">http://www.facebook.co=
m/ProvCollHelpDesk</a><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif"">Follow us on Twitter!<o:p></o:p></span><=
/p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif""><a href=3D"http://twitter.com/PCITHelpDe=
sk">http://twitter.com/PCITHelpDesk</a><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div class=3D"MsoNormal" align=3D"center" style=3D"text-align:center">
<hr size=3D"2" width=3D"100%" align=3D"center">
</div>
<div id=3D"divRpF13531">
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><b><span style=3D"fon=
t-size:10.0pt;font-family:"Tahoma","sans-serif"">From:<=
/span></b><span class=3D"apple-converted-space"><span style=3D"font-size:10=
.0pt;font-family:"Tahoma","sans-serif""> </span></=
span><span style=3D"font-size:10.0pt;font-family:"Tahoma","s=
ans-serif"">Resnet
Forum [<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.ED=
U</a>] on behalf of Cheryl L Skingley [<a href=3D"mailto:cskingley@uwaterlo=
o.ca">cskingley@uwaterloo.ca</a>]<br>
<b>Sent:</b><span class=3D"apple-converted-space"> </span>Tuesday, Mar=
ch 26, 2013 10:48 AM<br>
<b>To:</b><span class=3D"apple-converted-space"> </span><a href=3D"mai=
lto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b><span class=3D"apple-converted-space"> </span>[RESNET-L=
] I know what I'd like to see a presentation on at ResNet this year!</span>=
<o:p></o:p></p>
</div>
<div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ca=
libri","sans-serif"">Hi Everyone:
<o:p></o:p></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ca=
libri","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ca=
libri","sans-serif"">There's lots of talk lately on our camp=
us about ITIL and implementing some of the ITIL principles. Who out t=
here is using ITIL in their operations? Are there a group of
you who would consider submitting a panel proposal for the Student Technol=
ogy Conference? I'd be happy to organize the session if I can get eno=
ugh volunteers to sit on the panel.<o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ca=
libri","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ca=
libri","sans-serif"">Can you help?<o:p></o:p></span></p>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ca=
libri","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<p class=3D"MsoNormal"><b><span style=3D"font-size:10.5pt;font-family:"=
;Calibri","sans-serif"">Cheryl Skingley</span></b><span styl=
e=3D"font-size:10.5pt;font-family:"Calibri","sans-serif"=
;"><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span class=3D"apple-style-span"><span style=3D"font=
-size:10.5pt;font-family:"Calibri","sans-serif"">Inform=
ation Technology Manager</span></span><span style=3D"font-size:10.5pt;font-=
family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span class=3D"apple-style-span"><span style=3D"font=
-size:10.5pt;font-family:"Calibri","sans-serif"">Housin=
g and SSO Teams</span></span><span style=3D"font-size:10.5pt;font-family:&q=
uot;Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span class=3D"apple-style-span"><span style=3D"font=
-size:10.5pt;font-family:"Calibri","sans-serif"">Inform=
ation Systems & Technology</span></span><span style=3D"font-size:10.5pt=
;font-family:"Calibri","sans-serif""><o:p></o:p></span>=
</p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span class=3D"apple-style-span"><span style=3D"font=
-size:10.5pt;font-family:"Calibri","sans-serif"">Cell: =
519-573-4357</span></span><span style=3D"font-size:10.5pt;fon=
t-family:"Calibri","sans-serif""><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span class=3D"apple-style-span"><span style=3D"font=
-size:10.5pt;font-family:"Calibri","sans-serif"">Work: =
519-888-4567 ext 35722</span></span><span style=3D"font-size:10.5pt;f=
ont-family:"Calibri","sans-serif""><o:p></o:p></span></=
p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif""><o:p> </o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif"">President – ResNet Inc.<o:p></o:p=
></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.5pt;font-family:"Ca=
libri","sans-serif""><a href=3D"mailto:cheryl.skingley@resne=
tinc.org">cheryl.skingley@resnetinc.org</a><o:p></o:p></span></p>
</div>
<div>
<p class=3D"MsoNormal"><span style=3D"font-size:10.0pt;font-family:"Ta=
homa","sans-serif""><o:p> </o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<p class=3D"MsoNormal">___________________________________________________ =
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