[38118] in Resnet-Forum
Re: I know what I'd like to see a presentation on at ResNet this year!
daemon@ATHENA.MIT.EDU (Stu Peloquin)
Tue Mar 26 11:16:18 2013
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Date: Tue, 26 Mar 2013 15:15:36 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Stu Peloquin <peloquin@mit.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <5C70BAB33349354FAE6CC32CC916CC81D78BCE25@DAG01.providence.col>
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Hi Cheryl/Jim,
We're starting an implementation at MIT and have had some success with intr=
oducing the principles through a few grass-roots efforts that are don't req=
uire a huge investment or immediate workflow/culture change. I'd be happy =
to share some of those experiences.
We're far from having a full ITIL implementation, but are headed there. Th=
e work so far has gone a long way to help some of our department understand=
the concepts and potential benefits.
-Stu
On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <JRIZZO@providence.edu<mailto:JR=
IZZO@providence.edu>>
wrote:
I'm gonna jump on this with Cheryl. ITIL is definitely something I'm intere=
sted in and something of interest to our department.
Jim
--
Jim Rizzo
Helpdesk Manager
Providence College Information Technology
401-865-1277
AIM: JRizzoPC
http://www.providence.edu/helpdesk
http://ihelp.providence.edu
Find us on Facebook!
http://www.facebook.com/ProvCollHelpDesk
Follow us on Twitter!
http://twitter.com/PCITHelpDesk
________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.ED=
U>] on behalf of Cheryl L Skingley [cskingley@uwaterloo.ca<mailto:cskingley=
@uwaterloo.ca>]
Sent: Tuesday, March 26, 2013 10:48 AM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: [RESNET-L] I know what I'd like to see a presentation on at ResNet=
this year!
Hi Everyone:
There's lots of talk lately on our campus about ITIL and implementing some =
of the ITIL principles. Who out there is using ITIL in their operations? =
Are there a group of you who would consider submitting a panel proposal for=
the Student Technology Conference? I'd be happy to organize the session i=
f I can get enough volunteers to sit on the panel.
Can you help?
Cheryl Skingley
Information Technology Manager
Housing and SSO Teams
Information Systems & Technology
Cell: 519-573-4357
Work: 519-888-4567 ext 35722
President =96 ResNet Inc.
cheryl.skingley@resnetinc.org<mailto:cheryl.skingley@resnetinc.org>
___________________________________________________ You are subscribed to t=
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_
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__
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e-break: after-white-space; ">
Hi Cheryl/Jim,
<div><br>
</div>
<div>We're starting an implementation at MIT and have had some success with=
introducing the principles through a few grass-roots efforts that are don'=
t require a huge investment or immediate workflow/culture change. I'd=
be happy to share some of those experiences.</div>
<div><br>
</div>
<div>We're far from having a full ITIL implementation, but are headed there=
. The work so far has gone a long way to help some of our department =
understand the concepts and potential benefits.</div>
<div><br>
</div>
<div>-Stu</div>
<div><br>
<div>
<div>On Mar 26, 2013, at 11:09 AM, "Rizzo, Jim" <<a href=3D"ma=
ilto:JRIZZO@providence.edu">JRIZZO@providence.edu</a>></div>
<div> wrote:</div>
<br class=3D"Apple-interchange-newline">
<blockquote type=3D"cite">
<div fpstyle=3D"1" ocsi=3D"0" style=3D"font-family: Helvetica; font-size: m=
edium; font-style: normal; font-variant: normal; font-weight: normal; lette=
r-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-aut=
o; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; =
word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-widt=
h: 0px; ">
<div style=3D"direction: ltr; font-family: Tahoma; font-size: 10pt; ">I'm g=
onna jump on this with Cheryl. ITIL is definitely something I'm interested =
in and something of interest to our department.
<div><br>
</div>
<div>Jim<br>
<div><br>
<div style=3D"font-family: Tahoma; font-size: 13px; ">
<div class=3D"BodyFragment"><font size=3D"2">
<div class=3D"PlainText">--<br>
Jim Rizzo<br>
Helpdesk Manager<br>
Providence College Information Technology<br>
401-865-1277<br>
AIM: JRizzoPC<br>
<a href=3D"http://www.providence.edu/helpdesk">http://www.providence.edu/he=
lpdesk</a><br>
<a href=3D"http://ihelp.providence.edu">http://ihelp.providence.edu</a><br>
<br>
Find us on Facebook!<br>
<a href=3D"http://www.facebook.com/ProvCollHelpDesk">http://www.facebook.co=
m/ProvCollHelpDesk</a></div>
<div class=3D"PlainText"><br>
</div>
<div class=3D"PlainText">Follow us on Twitter!</div>
<div class=3D"PlainText"><a href=3D"http://twitter.com/PCITHelpDesk">http:/=
/twitter.com/PCITHelpDesk</a></div>
</font></div>
</div>
</div>
<div style=3D"font-family: 'Times New Roman'; font-size: 16px; ">
<hr tabindex=3D"-1">
<div id=3D"divRpF13531" style=3D"direction: ltr; "><font face=3D"Tahoma" si=
ze=3D"2"><b>From:</b><span class=3D"Apple-converted-space"> </span>Res=
net Forum [<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND=
.EDU</a>] on behalf of Cheryl L Skingley [<a href=3D"mailto:cskingley@uwate=
rloo.ca">cskingley@uwaterloo.ca</a>]<br>
<b>Sent:</b><span class=3D"Apple-converted-space"> </span>Tuesday, Mar=
ch 26, 2013 10:48 AM<br>
<b>To:</b><span class=3D"Apple-converted-space"> </span><a href=3D"mai=
lto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
<b>Subject:</b><span class=3D"Apple-converted-space"> </span>[RESNET-L=
] I know what I'd like to see a presentation on at ResNet this year!<br>
</font><br>
</div>
<div></div>
<div>
<div style=3D"direction: ltr; font-family: Calibri; font-size: 10pt; ">Hi E=
veryone:
<div><br>
</div>
<div>There's lots of talk lately on our campus about ITIL and implementing =
some of the ITIL principles. Who out there is using ITIL in their ope=
rations? Are there a group of you who would consider submitting a pan=
el proposal for the Student Technology Conference?
I'd be happy to organize the session if I can get enough volunteers =
to sit on the panel.</div>
<div><br>
</div>
<div>Can you help?<br>
<div><br>
</div>
<div>
<div style=3D"font-family: Tahoma; font-size: 13px; ">
<div style=3D"font-family: Tahoma; font-size: 13px; ">
<div>
<div>
<div class=3D"BodyFragment"><font>
<div style=3D"font-size: 14px; font-family: Calibri, sans-serif; "><font cl=
ass=3D"Apple-style-span" face=3D"Calibri"><b>Cheryl Skingley</b></font></di=
v>
<div style=3D"font-size: 14px; font-family: Calibri, sans-serif; "><font cl=
ass=3D"Apple-style-span" face=3D"Calibri"><span class=3D"Apple-style-span" =
style=3D"font-size: 14px; ">Information Technology Manager</span></font></d=
iv>
<div style=3D"font-size: 14px; font-family: Calibri, sans-serif; "><font cl=
ass=3D"Apple-style-span" face=3D"Calibri"><span class=3D"Apple-style-span" =
style=3D"font-size: 14px; ">Housing and SSO Teams</span></font></div>
<div style=3D"font-size: 14px; font-family: Calibri, sans-serif; "><font cl=
ass=3D"Apple-style-span" face=3D"Calibri"><span class=3D"Apple-style-span" =
style=3D"font-size: 14px; ">Information Systems & Technology</span></fo=
nt></div>
<div style=3D"font-size: 14px; font-family: Calibri, sans-serif; "><span cl=
ass=3D"Apple-style-span" style=3D"font-family: Calibri; "><br>
</span></div>
<div style=3D"font-size: 14px; font-family: Calibri, sans-serif; "><span cl=
ass=3D"Apple-style-span" style=3D"font-family: Calibri; ">Cell: &nbs=
p; 519-573-4357</span></div>
<div style=3D"font-size: 14px; font-family: Calibri, sans-serif; "><font cl=
ass=3D"Apple-style-span" face=3D"Calibri"><span class=3D"Apple-style-span" =
style=3D"font-size: 14px; ">Work: 519-888-4567 ext 35722</span></font=
></div>
<div style=3D"font-family: Calibri, sans-serif; font-size: 14px; "><br>
</div>
<div style=3D"font-family: Calibri, sans-serif; font-size: 14px; ">Presiden=
t =96 ResNet Inc.</div>
<div style=3D"font-family: Calibri, sans-serif; font-size: 14px; "><a href=
=3D"mailto:cheryl.skingley@resnetinc.org">cheryl.skingley@resnetinc.org</a>=
</div>
<font class=3D"Apple-style-span" size=3D"2"><span style=3D"font-size: 10pt;=
"></span></font><span style=3D"font-family: Tahoma; font-size: 10pt; ">
<div class=3D"PlainText"><br>
</div>
</span></font></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
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