[38059] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Seth Unruh)
Fri Mar 15 16:02:55 2013
X-Barracuda-Envelope-From: sethku@goshen.edu
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_Part_1592940_955070509.1363377745197"
Message-ID: <1152329181.1592941.1363377745198.JavaMail.root@goshen.edu>
Date: Fri, 15 Mar 2013 16:02:25 -0400
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Seth Unruh <sethku@goshen.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <1E99E9626A9DAE4797E5DCAEE826923A0318FBEEFC0A@EXV02.wcu.edu>
------=_Part_1592940_955070509.1363377745197
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: 7bit
We call them Student Technology Assistants (STA).
-Seth
Seth Unruh
Desktop Architecture Specialist
Goshen College ITS
sethku@goshen.edu
----- Original Message -----
From: "Andy Voelker" <avoelker@EMAIL.WCU.EDU>
To: RESNET-L@LISTSERV.ND.EDU
Sent: Thursday, March 14, 2013 3:42:12 PM
Subject: Re: What do you call your workers?
That's great! We used SWAT teams back when we had massive virus outbreaks (a looooong time ago) where we would organize a large team of student workers to knock out as many tickets in a cluster of residence halls as possible. That was before we centralized in a repair shop. Glad that's over!
-- Andy Voelker
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
-----Original Message-----
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Erin Nettifee
Sent: Thursday, March 14, 2013 9:33 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: What do you call your workers?
At Duke we call our tech support students SWATs (old acronym - Students With Access to Technology.) I love the acronym (and it's got institutional love, and a tradition behind it) but think what it stands for is kind of strange, and have a long standing wish to change it, once I figure out what I want to change it too. :-)
I tell students on the resumes to put "technology support consultant" or something along that lines, since that's basically what it is, and it makes it easier for them to communicate what the job actually is.
For our multimedia kids, we call them Multimedia Support Consultants, and we call our training students Student Trainers or Student Training Consultants.
Student consultant tends to be a good way to do it overall in my experience; students like that and how it looks on a resume. Our professional positions are analysts, so I suppose we might look at that as an option if we ever decide to change it.
Erin
________________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Caroline Couture [caroline@pobox.upenn.edu]
Sent: Wednesday, March 13, 2013 9:43 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: What do you call your workers?
Hi All
We call our student workers ITAs. Information Technology Advisors.
So at a meeting today the comment was made that the title we give our workers isn't as indicative of the work we do as it once was. It might also be seen as either boring, to some, yet intimidating, to others.
And yet this is the title we've used for the last 15+ years and other folks now use the the title as a generic.
We were brainstorming other titles.
Technology Advisors was one since we now support more than standard tech like computers; we also support cell phones, game consoles and tablets.
What are your student staff titles?
Thanks!
Caroline
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
------=_Part_1592940_955070509.1363377745197
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable
<html><head><style type=3D'text/css'>p { margin: 0; }</style></head><body><=
div style=3D'font-family: times new roman,new york,times,serif; font-size: =
12pt; color: #000000'>We call them Student Technology Assistants (STA).<div=
><br></div><div>-Seth<br><br><div><span name=3D"x"></span>Seth Unruh<br>Des=
ktop Architecture Specialist<br>Goshen College ITS<br>sethku@goshen.edu<spa=
n name=3D"x"></span><br></div><br><hr id=3D"zwchr"><div style=3D"color:#000=
;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helv=
etica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Andy Voelker" <avo=
elker@EMAIL.WCU.EDU><br><b>To: </b>RESNET-L@LISTSERV.ND.EDU<br><b>Sent: =
</b>Thursday, March 14, 2013 3:42:12 PM<br><b>Subject: </b>Re: What do you =
call your workers?<br><br>That's great! We used SWAT teams back when =
we had massive virus outbreaks (a looooong time ago) where we would organiz=
e a large team of student workers to knock out as many tickets in a cluster=
of residence halls as possible. That was before we centralized in a =
repair shop. Glad that's over!<br><br>-- Andy Voelker<br>Manager of S=
tudent Computing in the Technology Commons<br>WCU Staff Senator, UNC Staff =
Assembly<br>Western Carolina University<br><br>-----Original Message-----<b=
r>From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Erin Ne=
ttifee<br>Sent: Thursday, March 14, 2013 9:33 AM<br>To: RESNET-L@LISTSERV.N=
D.EDU<br>Subject: Re: What do you call your workers?<br><br>At Duke we call=
our tech support students SWATs (old acronym - Students With Access to Tec=
hnology.) I love the acronym (and it's got institutional love, and a tradit=
ion behind it) but think what it stands for is kind of strange, and have a =
long standing wish to change it, once I figure out what I want to change it=
too. :-)<br><br>I tell students on the resumes to put "technology support =
consultant" or something along that lines, since that's basically what it i=
s, and it makes it easier for them to communicate what the job actually is.=
<br><br>For our multimedia kids, we call them Multimedia Support Consultan=
ts, and we call our training students Student Trainers or Student Training =
Consultants.<br><br>Student consultant tends to be a good way to do it over=
all in my experience; students like that and how it looks on a resume. Our =
professional positions are analysts, so I suppose we might look at that as =
an option if we ever decide to change it.<br><br>Erin<br><br>______________=
__________________________<br>From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU]=
on behalf of Caroline Couture [caroline@pobox.upenn.edu]<br>Sent: Wednesda=
y, March 13, 2013 9:43 PM<br>To: RESNET-L@LISTSERV.ND.EDU<br>Subject: What =
do you call your workers?<br><br>Hi All<br><br>We call our student workers =
ITAs. Information Technology Advisors.<br><br>So at a meeting today the com=
ment was made that the title we give our workers isn't as indicative of the=
work we do as it once was. It might also be seen as either boring, to some=
, yet intimidating, to others.<br><br>And yet this is the title we've used =
for the last 15+ years and other folks now use the the title as a generic.<=
br><br> We were brainstorming other titles.<br><br>Technology Advisors=
was one since we now support more than standard tech like computers; we al=
so support cell phones, game consoles and tablets.<br><br>What are your stu=
dent staff titles?<br><br>Thanks!<br>Caroline<br><br>______________________=
_____________________________<br>You are subscribed to the ResNet-L mailing=
list.<br><br>To subscribe, unsubscribe or search the archives, go to http:=
//LISTSERV.ND.EDU/archives/resnet-l.html<br>_______________________________=
____________________<br><br>_______________________________________________=
____<br>You are subscribed to the ResNet-L mailing list.<br><br>To subscrib=
e, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archive=
s/resnet-l.html<br>___________________________________________________<br><=
br>___________________________________________________<br>You are subscribe=
d to the ResNet-L mailing list.<br><br>To subscribe, unsubscribe or search =
the archives,<br>go to http://LISTSERV.ND.EDU/archives/resnet-l.html<br>___=
________________________________________________<br></div><br></div></div><=
/body></html>
___________________________________________________
You are subscribed to the ResNet-L mailing list.
<p>
To subscribe, unsubscribe or search the archives,
go to <a href=3D"http://LISTSERV.ND.EDU/archives/resnet-l.html" target=3D"_blank">http://LISTSERV.ND.EDU/archives/resnet-l.html</a>
___________________________________________________
------=_Part_1592940_955070509.1363377745197--
