[38060] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Rick)
Fri Mar 15 17:39:43 2013
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Date: Fri, 15 Mar 2013 17:39:06 -0400
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Rick <shumaker@binghamton.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <1152329181.1592941.1363377745198.JavaMail.root@goshen.edu>
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Hi Gang,
We're still ResCons and Senior ResCons here at Binghamton U.
Originally it stood for _Res_idential Computer _Con_sultants to
distinguish them from the PodCons, the lab consultants.
Our labs are called Pods but that's another piece of Binghamton history.
In recent years ResCon has come to mean Residential Communications
Consultant. That seems fine to me.
When masses of ResCons rally to extinguish move-in days hot spots, we
call them Zot Squads
in memory of a long ago but still famous lightning strike event when
ResCons again rallied to save the day.
The genius who invented the program here created ResCon email addresses
for every residence hall building.
The address for any building is RC{and the first 5 letters of the
building name}.
So, to contact the ResCon in Smith Hall, you would send an email to
rcsmith@binghamton.edu.
(but please don't - she's overworked)
Although institutional memory undergraduate lasts only 2 or 3 years,
everyone seems to pass on this little email trick by word of mouth.
We'll probably stick to ResCons for a while.
Cheers!
--Rick Shumaker
On 3/15/2013 4:02 PM, Seth Unruh wrote:
> We call them Student Technology Assistants (STA).
>
> -Seth
>
> Seth Unruh
> Desktop Architecture Specialist
> Goshen College ITS
> sethku@goshen.edu
>
> ------------------------------------------------------------------------
> *From: *"Andy Voelker" <avoelker@EMAIL.WCU.EDU>
> *To: *RESNET-L@LISTSERV.ND.EDU
> *Sent: *Thursday, March 14, 2013 3:42:12 PM
> *Subject: *Re: What do you call your workers?
>
> That's great! We used SWAT teams back when we had massive virus
> outbreaks (a looooong time ago) where we would organize a large team
> of student workers to knock out as many tickets in a cluster of
> residence halls as possible. That was before we centralized in a
> repair shop. Glad that's over!
>
> -- Andy Voelker
> Manager of Student Computing in the Technology Commons
> WCU Staff Senator, UNC Staff Assembly
> Western Carolina University
>
> -----Original Message-----
> From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Erin
> Nettifee
> Sent: Thursday, March 14, 2013 9:33 AM
> To: RESNET-L@LISTSERV.ND.EDU
> Subject: Re: What do you call your workers?
>
> At Duke we call our tech support students SWATs (old acronym -
> Students With Access to Technology.) I love the acronym (and it's got
> institutional love, and a tradition behind it) but think what it
> stands for is kind of strange, and have a long standing wish to change
> it, once I figure out what I want to change it too. :-)
>
> I tell students on the resumes to put "technology support consultant"
> or something along that lines, since that's basically what it is, and
> it makes it easier for them to communicate what the job actually is.
>
> For our multimedia kids, we call them Multimedia Support Consultants,
> and we call our training students Student Trainers or Student Training
> Consultants.
>
> Student consultant tends to be a good way to do it overall in my
> experience; students like that and how it looks on a resume. Our
> professional positions are analysts, so I suppose we might look at
> that as an option if we ever decide to change it.
>
> Erin
>
> ________________________________________
> From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Caroline
> Couture [caroline@pobox.upenn.edu]
> Sent: Wednesday, March 13, 2013 9:43 PM
> To: RESNET-L@LISTSERV.ND.EDU
> Subject: What do you call your workers?
>
> Hi All
>
> We call our student workers ITAs. Information Technology Advisors.
>
> So at a meeting today the comment was made that the title we give our
> workers isn't as indicative of the work we do as it once was. It might
> also be seen as either boring, to some, yet intimidating, to others.
>
> And yet this is the title we've used for the last 15+ years and other
> folks now use the the title as a generic.
>
> We were brainstorming other titles.
>
> Technology Advisors was one since we now support more than standard
> tech like computers; we also support cell phones, game consoles and
> tablets.
>
> What are your student staff titles?
>
> Thanks!
> Caroline
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
> http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives, go to
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> ___________________________________________________
>
> ___________________________________________________
> You are subscribed to the ResNet-L mailing list.
>
> To subscribe, unsubscribe or search the archives,
> go to http://LISTSERV.ND.EDU/archives/resnet-l.html
> ___________________________________________________
>
> ___________________________________________________ You are subscribed
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<font face="Times New Roman, Times, serif">Hi Gang,<br>
<br>
We're still ResCons and Senior ResCons here at Binghamton U. <br>
<br>
Originally it stood for <u>Res</u>idential Computer <u>Con</u>sultants
to distinguish them from the PodCons, the lab consultants. <br>
Our labs are called Pods but that's another piece of Binghamton
history.<br>
<br>
In recent years ResCon has come to mean Residential Communications
Consultant. That seems fine to me.<br>
<br>
When masses of ResCons rally to extinguish move-in days hot spots,
we call them Zot Squads <br>
in memory of a long ago but still famous lightning strike event
when ResCons again rallied to save the day.<br>
<br>
The genius who invented the program here created ResCon email
addresses for every residence hall building.<br>
The address for any building is RC{and the first 5 letters of the
building name}.<br>
So, to contact the ResCon in Smith Hall, you would send an email
to <a class="moz-txt-link-abbreviated" href="mailto:rcsmith@binghamton.edu">rcsmith@binghamton.edu</a>.<br>
(but please don't - she's overworked)<br>
<br>
Although institutional memory undergraduate lasts only 2 or 3
years, everyone seems to pass on this little email trick by word
of mouth.<br>
We'll probably stick to ResCons for a while.<br>
<br>
Cheers!<br>
--Rick Shumaker<br>
<br>
<br>
</font>
<div class="moz-cite-prefix">On 3/15/2013 4:02 PM, Seth Unruh wrote:<br>
</div>
<blockquote
cite="mid:1152329181.1592941.1363377745198.JavaMail.root@goshen.edu"
type="cite">
<style type="text/css">p { margin: 0; }</style>
<div style="font-family: times new roman,new york,times,serif;
font-size: 12pt; color: #000000">We call them Student Technology
Assistants (STA).
<div><br>
</div>
<div>-Seth<br>
<br>
<div><span name="x"></span>Seth Unruh<br>
Desktop Architecture Specialist<br>
Goshen College ITS<br>
<a class="moz-txt-link-abbreviated" href="mailto:sethku@goshen.edu">sethku@goshen.edu</a><span name="x"></span><br>
</div>
<br>
<hr id="zwchr">
<div
style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From:
</b>"Andy Voelker" <a class="moz-txt-link-rfc2396E" href="mailto:avoelker@EMAIL.WCU.EDU"><avoelker@EMAIL.WCU.EDU></a><br>
<b>To: </b><a class="moz-txt-link-abbreviated" href="mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
<b>Sent: </b>Thursday, March 14, 2013 3:42:12 PM<br>
<b>Subject: </b>Re: What do you call your workers?<br>
<br>
That's great! We used SWAT teams back when we had massive
virus outbreaks (a looooong time ago) where we would
organize a large team of student workers to knock out as
many tickets in a cluster of residence halls as possible.
That was before we centralized in a repair shop. Glad
that's over!<br>
<br>
-- Andy Voelker<br>
Manager of Student Computing in the Technology Commons<br>
WCU Staff Senator, UNC Staff Assembly<br>
Western Carolina University<br>
<br>
-----Original Message-----<br>
From: Resnet Forum [<a class="moz-txt-link-freetext" href="mailto:RESNET-L@LISTSERV.ND.EDU">mailto:RESNET-L@LISTSERV.ND.EDU</a>] On
Behalf Of Erin Nettifee<br>
Sent: Thursday, March 14, 2013 9:33 AM<br>
To: <a class="moz-txt-link-abbreviated" href="mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
Subject: Re: What do you call your workers?<br>
<br>
At Duke we call our tech support students SWATs (old acronym
- Students With Access to Technology.) I love the acronym
(and it's got institutional love, and a tradition behind it)
but think what it stands for is kind of strange, and have a
long standing wish to change it, once I figure out what I
want to change it too. :-)<br>
<br>
I tell students on the resumes to put "technology support
consultant" or something along that lines, since that's
basically what it is, and it makes it easier for them to
communicate what the job actually is. <br>
<br>
For our multimedia kids, we call them Multimedia Support
Consultants, and we call our training students Student
Trainers or Student Training Consultants.<br>
<br>
Student consultant tends to be a good way to do it overall
in my experience; students like that and how it looks on a
resume. Our professional positions are analysts, so I
suppose we might look at that as an option if we ever decide
to change it.<br>
<br>
Erin<br>
<br>
________________________________________<br>
From: Resnet Forum [<a class="moz-txt-link-abbreviated" href="mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a>] on behalf of
Caroline Couture [<a class="moz-txt-link-abbreviated" href="mailto:caroline@pobox.upenn.edu">caroline@pobox.upenn.edu</a>]<br>
Sent: Wednesday, March 13, 2013 9:43 PM<br>
To: <a class="moz-txt-link-abbreviated" href="mailto:RESNET-L@LISTSERV.ND.EDU">RESNET-L@LISTSERV.ND.EDU</a><br>
Subject: What do you call your workers?<br>
<br>
Hi All<br>
<br>
We call our student workers ITAs. Information Technology
Advisors.<br>
<br>
So at a meeting today the comment was made that the title we
give our workers isn't as indicative of the work we do as it
once was. It might also be seen as either boring, to some,
yet intimidating, to others.<br>
<br>
And yet this is the title we've used for the last 15+ years
and other folks now use the the title as a generic.<br>
<br>
We were brainstorming other titles.<br>
<br>
Technology Advisors was one since we now support more than
standard tech like computers; we also support cell phones,
game consoles and tablets.<br>
<br>
What are your student staff titles?<br>
<br>
Thanks!<br>
Caroline<br>
<br>
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<br>
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___________________________________________________<br>
<br>
___________________________________________________<br>
You are subscribed to the ResNet-L mailing list.<br>
<br>
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