[38058] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Andy Voelker)
Thu Mar 14 15:42:49 2013
X-Barracuda-Envelope-From: avoelker@email.wcu.edu
Content-Language: en-US
Content-Type: text/plain; charset="us-ascii"
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Message-ID: <1E99E9626A9DAE4797E5DCAEE826923A0318FBEEFC0A@EXV02.wcu.edu>
Date: Thu, 14 Mar 2013 15:42:12 -0400
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Andy Voelker <avoelker@EMAIL.WCU.EDU>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <8659D62ACDF14647B729D6067CAA198310D3C700@ex-mbg-02.win.duke.edu>
That's great! We used SWAT teams back when we had massive virus outbreaks (a looooong time ago) where we would organize a large team of student workers to knock out as many tickets in a cluster of residence halls as possible. That was before we centralized in a repair shop. Glad that's over!
-- Andy Voelker
Manager of Student Computing in the Technology Commons
WCU Staff Senator, UNC Staff Assembly
Western Carolina University
-----Original Message-----
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Erin Nettifee
Sent: Thursday, March 14, 2013 9:33 AM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: What do you call your workers?
At Duke we call our tech support students SWATs (old acronym - Students With Access to Technology.) I love the acronym (and it's got institutional love, and a tradition behind it) but think what it stands for is kind of strange, and have a long standing wish to change it, once I figure out what I want to change it too. :-)
I tell students on the resumes to put "technology support consultant" or something along that lines, since that's basically what it is, and it makes it easier for them to communicate what the job actually is.
For our multimedia kids, we call them Multimedia Support Consultants, and we call our training students Student Trainers or Student Training Consultants.
Student consultant tends to be a good way to do it overall in my experience; students like that and how it looks on a resume. Our professional positions are analysts, so I suppose we might look at that as an option if we ever decide to change it.
Erin
________________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Caroline Couture [caroline@pobox.upenn.edu]
Sent: Wednesday, March 13, 2013 9:43 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: What do you call your workers?
Hi All
We call our student workers ITAs. Information Technology Advisors.
So at a meeting today the comment was made that the title we give our workers isn't as indicative of the work we do as it once was. It might also be seen as either boring, to some, yet intimidating, to others.
And yet this is the title we've used for the last 15+ years and other folks now use the the title as a generic.
We were brainstorming other titles.
Technology Advisors was one since we now support more than standard tech like computers; we also support cell phones, game consoles and tablets.
What are your student staff titles?
Thanks!
Caroline
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
___________________________________________________
You are subscribed to the ResNet-L mailing list.
To subscribe, unsubscribe or search the archives,
go to http://LISTSERV.ND.EDU/archives/resnet-l.html
___________________________________________________
