[38057] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Matthew O'Beirn)
Thu Mar 14 13:22:42 2013
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Message-ID: <F6BCA81402E5EF41949B113353679082680CDFB4@MAILSTORE2.campus.brocku.local>
Date: Thu, 14 Mar 2013 17:22:02 +0000
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: "Matthew O'Beirn" <mobeirn@brocku.ca>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <20130314170457.GC68276@hal.rescomp.berkeley.edu>
I often call them "Hey you!"
But seriously, we refer to ours as Help Desk Associates. We used to use "Lab Advisors" but we have combined many of the duties between our main computer lab and our actual Help Desk and they may work at either location
Matthew
Matthew O'Beirn
Computer Lab Administrator
Brock University | Information Technology Services
Niagara Region | 500 Glenridge Avenue | St. Catharines, ON L2S 3A1
brocku.ca | T 905 688 5550 x3953 | F 905 688 4191
-----Original Message-----
From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Keenan Parmelee
Sent: March-14-13 1:05 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: Re: What do you call your workers?
Well, our most common and entry-level position is called a "Residential Computing Consultant" (RCC). They handle the front-line support in the ResHalls. However, we have a large number of more senior level student positions in the organization. Our website has a listing of our student jobs (and titles) here:
https://www.rescomp.berkeley.edu/about/jobs/
--
Keenan Parmelee
Technical Services Manager
Student Affairs Information Technologies
(510) 643-9937
http://rescomp.berkeley.edu
On 01:43 Thu 14 Mar , Caroline Couture wrote:
> Hi All
>
> We call our student workers ITAs. Information Technology Advisors.
>
> So at a meeting today the comment was made that the title we give our workers isn't as indicative of the work we do as it once was. It might also be seen as either boring, to some, yet intimidating, to others.
>
> And yet this is the title we've used for the last 15+ years and other folks now use the the title as a generic.
>
> We were brainstorming other titles.
>
> Technology Advisors was one since we now support more than standard tech like computers; we also support cell phones, game consoles and tablets.
>
> What are your student staff titles?
>
> Thanks!
> Caroline
>
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