[38050] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Judith Rothschild)
Thu Mar 14 10:26:03 2013
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Date: Thu, 14 Mar 2013 10:23:47 -0400
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Judith Rothschild <jrothschild@fordham.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <5141DA43.9020409@iup.edu>
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We have a 'SWAT Team' but it's 'Student Web Authors and Trainers' in our
internet services division.
Judy
_________________________________
Judith Rothschild
Manager, Student Technology Services
Fordham University
Ph: 718-817-2821
Cell: 914-563-9870*
**jrothschild@fordham.edu* <jrothschild@fordham.edu>
On Thu, Mar 14, 2013 at 10:10 AM, Mark J Strawcutter <mjstraw@iup.edu>wrote:
> Students Who Assist with Technology
>
> Mark
>
> On 3/14/2013 9:32 AM, Erin Nettifee wrote:
>
>> At Duke we call our tech support students SWATs (old acronym - Students
>> With Access to Technology.) I love the acronym (and it's got institutional
>> love, and a tradition behind it) but think what it stands for is kind of
>> strange, and have a long standing wish to change it, once I figure out what
>> I want to change it too. :-)
>>
>> I tell students on the resumes to put "technology support consultant" or
>> something along that lines, since that's basically what it is, and it makes
>> it easier for them to communicate what the job actually is.
>>
>> For our multimedia kids, we call them Multimedia Support Consultants, and
>> we call our training students Student Trainers or Student Training
>> Consultants.
>>
>> Student consultant tends to be a good way to do it overall in my
>> experience; students like that and how it looks on a resume. Our
>> professional positions are analysts, so I suppose we might look at that as
>> an option if we ever decide to change it.
>>
>> Erin
>>
>> ______________________________**__________
>> From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Caroline
>> Couture [caroline@pobox.upenn.edu]
>> Sent: Wednesday, March 13, 2013 9:43 PM
>> To: RESNET-L@LISTSERV.ND.EDU
>> Subject: What do you call your workers?
>>
>> Hi All
>>
>> We call our student workers ITAs. Information Technology Advisors.
>>
>> So at a meeting today the comment was made that the title we give our
>> workers isn't as indicative of the work we do as it once was. It might also
>> be seen as either boring, to some, yet intimidating, to others.
>>
>> And yet this is the title we've used for the last 15+ years and other
>> folks now use the the title as a generic.
>>
>> We were brainstorming other titles.
>>
>> Technology Advisors was one since we now support more than standard tech
>> like computers; we also support cell phones, game consoles and tablets.
>>
>> What are your student staff titles?
>>
>> Thanks!
>> Caroline
>>
>
>
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We have a 'SWAT Team' but it's 'Student Web Authors and Tra=
iners' in our internet services division. <br clear=3D"all"><div><br>
<div dir=3D"ltr"><font face=3D"Arial"><font face=3D"Arial">Judy<br>________=
_________________________ <br>Judith Rothschild <br>Manager, Student Techno=
logy Services <br>Fordham University <br>Ph: 718-817-2821 <br>Cell: 914-563=
-9870</font></font><u><font color=3D"#0000ff" face=3D"Arial"><font color=3D=
"#0000ff" face=3D"Arial"><font color=3D"#0000ff" face=3D"Arial"><br>
</font></font></font></u><a href=3D"mailto:jrothschild@fordham.edu" target=
=3D"_blank"><u><font color=3D"#0000ff" face=3D"Arial"><font color=3D"#0000f=
f" face=3D"Arial"><font color=3D"#0000ff" face=3D"Arial">jrothschild@fordha=
m.edu</font></font></font></u></a><font face=3D"Arial"><font face=3D"Arial"=
> </font></font></div>
</div>
<br><br><div class=3D"gmail_quote">On Thu, Mar 14, 2013 at 10:10 AM, Mark J=
Strawcutter <span dir=3D"ltr"><<a href=3D"mailto:mjstraw@iup.edu" targe=
t=3D"_blank">mjstraw@iup.edu</a>></span> wrote:<br><blockquote class=3D"=
gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-=
left:1ex">
Students Who Assist with Technology<br>
<br>
Mark<br>
<br>
On 3/14/2013 9:32 AM, Erin Nettifee wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">
At Duke we call our tech support students SWATs (old acronym - Students Wit=
h Access to Technology.) I love the acronym (and it's got institutional=
love, and a tradition behind it) but think what it stands for is kind of s=
trange, and have a long standing wish to change it, once I figure out what =
I want to change it too. :-)<br>
<br>
I tell students on the resumes to put "technology support consultant&q=
uot; or something along that lines, since that's basically what it is, =
and it makes it easier for them to communicate what the job actually is.<br=
>
<br>
For our multimedia kids, we call them Multimedia Support Consultants, and w=
e call our training students Student Trainers or Student Training Consultan=
ts.<br>
<br>
Student consultant tends to be a good way to do it overall in my experience=
; students like that and how it looks on a resume. Our professional positio=
ns are analysts, so I suppose we might look at that as an option if we ever=
decide to change it.<br>
<br>
Erin<br>
<br>
______________________________<u></u>__________<br>
From: Resnet Forum [<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_=
blank">RESNET-L@LISTSERV.ND.EDU</a>] on behalf of Caroline Couture [<a href=
=3D"mailto:caroline@pobox.upenn.edu" target=3D"_blank">caroline@pobox.upenn=
.edu</a>]<br>
Sent: Wednesday, March 13, 2013 9:43 PM<br>
To: <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RESNET-L@=
LISTSERV.ND.EDU</a><br>
Subject: What do you call your workers?<br>
<br>
Hi All<br>
<br>
We call our student workers ITAs. Information Technology Advisors.<br>
<br>
So at a meeting today the comment was made that the title we give our worke=
rs isn't as indicative of the work we do as it once was. It might also =
be seen as either boring, to some, yet intimidating, to others.<br>
<br>
And yet this is the title we've used for the last 15+ years and other f=
olks now use the the title as a generic.<br>
<br>
=A0 We were brainstorming other titles.<br>
<br>
Technology Advisors was one since we now support more than standard tech li=
ke computers; we also support cell phones, game consoles and tablets.<br>
<br>
What are your student staff titles?<br>
<br>
Thanks!<br>
Caroline<br>
</blockquote><br></blockquote></div><br>
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