[38049] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Mark J Strawcutter)
Thu Mar 14 10:10:34 2013
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Date: Thu, 14 Mar 2013 10:10:11 -0400
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From: Mark J Strawcutter <mjstraw@iup.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <8659D62ACDF14647B729D6067CAA198310D3C700@ex-mbg-02.win.duke.edu>
Students Who Assist with Technology
Mark
On 3/14/2013 9:32 AM, Erin Nettifee wrote:
> At Duke we call our tech support students SWATs (old acronym - Students With Access to Technology.) I love the acronym (and it's got institutional love, and a tradition behind it) but think what it stands for is kind of strange, and have a long standing wish to change it, once I figure out what I want to change it too. :-)
>
> I tell students on the resumes to put "technology support consultant" or something along that lines, since that's basically what it is, and it makes it easier for them to communicate what the job actually is.
>
> For our multimedia kids, we call them Multimedia Support Consultants, and we call our training students Student Trainers or Student Training Consultants.
>
> Student consultant tends to be a good way to do it overall in my experience; students like that and how it looks on a resume. Our professional positions are analysts, so I suppose we might look at that as an option if we ever decide to change it.
>
> Erin
>
> ________________________________________
> From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU] on behalf of Caroline Couture [caroline@pobox.upenn.edu]
> Sent: Wednesday, March 13, 2013 9:43 PM
> To: RESNET-L@LISTSERV.ND.EDU
> Subject: What do you call your workers?
>
> Hi All
>
> We call our student workers ITAs. Information Technology Advisors.
>
> So at a meeting today the comment was made that the title we give our workers isn't as indicative of the work we do as it once was. It might also be seen as either boring, to some, yet intimidating, to others.
>
> And yet this is the title we've used for the last 15+ years and other folks now use the the title as a generic.
>
> We were brainstorming other titles.
>
> Technology Advisors was one since we now support more than standard tech like computers; we also support cell phones, game consoles and tablets.
>
> What are your student staff titles?
>
> Thanks!
> Caroline
>
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