[38051] in Resnet-Forum
Re: What do you call your workers?
daemon@ATHENA.MIT.EDU (Erin Nettifee)
Thu Mar 14 10:29:17 2013
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Date: Thu, 14 Mar 2013 14:28:43 +0000
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From: Erin Nettifee <erin.nettifee@duke.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To: <CACo6-=y_dfY-vvPxM2occgOyB6kwZe+=V462G-wPB5LD1PozQg@mail.gmail.com>
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Wow, I should have put that acronym out to the list for ideas years ago :-)
Best,
Erin
Sent from my iPhone
On Mar 14, 2013, at 10:26 AM, "Judith Rothschild" <jrothschild@fordham.edu<=
mailto:jrothschild@fordham.edu>> wrote:
We have a 'SWAT Team' but it's 'Student Web Authors and Trainers' in our in=
ternet services division.
Judy
_________________________________
Judith Rothschild
Manager, Student Technology Services
Fordham University
Ph: 718-817-2821
Cell: 914-563-9870
jrothschild@fordham.edu<mailto:jrothschild@fordham.edu>
On Thu, Mar 14, 2013 at 10:10 AM, Mark J Strawcutter <mjstraw@iup.edu<mailt=
o:mjstraw@iup.edu>> wrote:
Students Who Assist with Technology
Mark
On 3/14/2013 9:32 AM, Erin Nettifee wrote:
At Duke we call our tech support students SWATs (old acronym - Students Wit=
h Access to Technology.) I love the acronym (and it's got institutional lov=
e, and a tradition behind it) but think what it stands for is kind of stran=
ge, and have a long standing wish to change it, once I figure out what I wa=
nt to change it too. :-)
I tell students on the resumes to put "technology support consultant" or so=
mething along that lines, since that's basically what it is, and it makes i=
t easier for them to communicate what the job actually is.
For our multimedia kids, we call them Multimedia Support Consultants, and w=
e call our training students Student Trainers or Student Training Consultan=
ts.
Student consultant tends to be a good way to do it overall in my experience=
; students like that and how it looks on a resume. Our professional positio=
ns are analysts, so I suppose we might look at that as an option if we ever=
decide to change it.
Erin
________________________________________
From: Resnet Forum [RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.ED=
U>] on behalf of Caroline Couture [caroline@pobox.upenn.edu<mailto:caroline=
@pobox.upenn.edu>]
Sent: Wednesday, March 13, 2013 9:43 PM
To: RESNET-L@LISTSERV.ND.EDU<mailto:RESNET-L@LISTSERV.ND.EDU>
Subject: What do you call your workers?
Hi All
We call our student workers ITAs. Information Technology Advisors.
So at a meeting today the comment was made that the title we give our worke=
rs isn't as indicative of the work we do as it once was. It might also be s=
een as either boring, to some, yet intimidating, to others.
And yet this is the title we've used for the last 15+ years and other folks=
now use the the title as a generic.
We were brainstorming other titles.
Technology Advisors was one since we now support more than standard tech li=
ke computers; we also support cell phones, game consoles and tablets.
What are your student staff titles?
Thanks!
Caroline
___________________________________________________ You are subscribed to t=
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<div>Wow, I should have put that acronym out to the list for ideas years ag=
o :-)<br>
<br>
Best,
<div>Erin</div>
<div><br>
</div>
<div>Sent from my iPhone</div>
</div>
<div><br>
On Mar 14, 2013, at 10:26 AM, "Judith Rothschild" <<a href=3D"=
mailto:jrothschild@fordham.edu">jrothschild@fordham.edu</a>> wrote:<br>
<br>
</div>
<div></div>
<blockquote type=3D"cite">
<div>We have a 'SWAT Team' but it's 'Student Web Authors and Trainers' in o=
ur internet services division.
<br clear=3D"all">
<div><br>
<div dir=3D"ltr"><font face=3D"Arial"><font face=3D"Arial">Judy<br>
_________________________________ <br>
Judith Rothschild <br>
Manager, Student Technology Services <br>
Fordham University <br>
Ph: 718-817-2821 <br>
Cell: 914-563-9870</font></font><u><font color=3D"#0000ff" face=3D"Arial"><=
font color=3D"#0000ff" face=3D"Arial"><font color=3D"#0000ff" face=3D"Arial=
"><br>
</font></font></font></u><a href=3D"mailto:jrothschild@fordham.edu" target=
=3D"_blank"><u><font color=3D"#0000ff" face=3D"Arial"><font color=3D"#0000f=
f" face=3D"Arial"><font color=3D"#0000ff" face=3D"Arial">jrothschild@fordha=
m.edu</font></font></font></u></a><font face=3D"Arial"><font face=3D"Arial"=
>
</font></font></div>
</div>
<br>
<br>
<div class=3D"gmail_quote">On Thu, Mar 14, 2013 at 10:10 AM, Mark J Strawcu=
tter <span dir=3D"ltr">
<<a href=3D"mailto:mjstraw@iup.edu" target=3D"_blank">mjstraw@iup.edu</a=
>></span> wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">
Students Who Assist with Technology<br>
<br>
Mark<br>
<br>
On 3/14/2013 9:32 AM, Erin Nettifee wrote:<br>
<blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .8ex;border-left:1p=
x #ccc solid;padding-left:1ex">
At Duke we call our tech support students SWATs (old acronym - Students Wit=
h Access to Technology.) I love the acronym (and it's got institutional lov=
e, and a tradition behind it) but think what it stands for is kind of stran=
ge, and have a long standing wish
to change it, once I figure out what I want to change it too. :-)<br>
<br>
I tell students on the resumes to put "technology support consultant&q=
uot; or something along that lines, since that's basically what it is, and =
it makes it easier for them to communicate what the job actually is.<br>
<br>
For our multimedia kids, we call them Multimedia Support Consultants, and w=
e call our training students Student Trainers or Student Training Consultan=
ts.<br>
<br>
Student consultant tends to be a good way to do it overall in my experience=
; students like that and how it looks on a resume. Our professional positio=
ns are analysts, so I suppose we might look at that as an option if we ever=
decide to change it.<br>
<br>
Erin<br>
<br>
______________________________<u></u>__________<br>
From: Resnet Forum [<a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_=
blank">RESNET-L@LISTSERV.ND.EDU</a>] on behalf of Caroline Couture [<a href=
=3D"mailto:caroline@pobox.upenn.edu" target=3D"_blank">caroline@pobox.upenn=
.edu</a>]<br>
Sent: Wednesday, March 13, 2013 9:43 PM<br>
To: <a href=3D"mailto:RESNET-L@LISTSERV.ND.EDU" target=3D"_blank">RESNET-L@=
LISTSERV.ND.EDU</a><br>
Subject: What do you call your workers?<br>
<br>
Hi All<br>
<br>
We call our student workers ITAs. Information Technology Advisors.<br>
<br>
So at a meeting today the comment was made that the title we give our worke=
rs isn't as indicative of the work we do as it once was. It might also be s=
een as either boring, to some, yet intimidating, to others.<br>
<br>
And yet this is the title we've used for the last 15+ years and other f=
olks now use the the title as a generic.<br>
<br>
We were brainstorming other titles.<br>
<br>
Technology Advisors was one since we now support more than standard tech li=
ke computers; we also support cell phones, game consoles and tablets.<br>
<br>
What are your student staff titles?<br>
<br>
Thanks!<br>
Caroline<br>
</blockquote>
<br>
</blockquote>
</div>
<br>
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