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Re: Service Desk Hours of Operation

daemon@ATHENA.MIT.EDU (Pamela Miller)
Thu Dec 13 14:19:55 2012

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Message-ID:  <F9F0BFCCEE99FB48916710B7042553AE2AD88F9019@ICE-MBX-4.ice.nd.edu>
Date:         Thu, 13 Dec 2012 14:18:17 -0500
Reply-To: Resnet Forum <RESNET-L@LISTSERV.ND.EDU>
From: Pamela Miller <play@nd.edu>
To: RESNET-L@LISTSERV.ND.EDU
In-Reply-To:  <CAJiOijMJ20yZg_1-sf21U4bV=+EQSd23cWsxv+g-yuo4qVV_Kg@mail.gmail.com>

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Cesar,

During the academic year while classes are in session the Help Desk is open=
:

Sunday, 3:00 p.m. to 8:00 p.m.
Monday through Thursday, 8:00 a.m. - 8:00 p.m.
Friday, 8:00 a.m. to 5:00 p.m.
Saturday, Closed.

The Help Desk is staffed only by student staff on Sunday and after 5:00 p.m=
.

When classes are not in session we are open Monday through Friday, 8:00 a.m=
. to 5:00 p.m.

Pamela

From: Resnet Forum [mailto:RESNET-L@LISTSERV.ND.EDU] On Behalf Of Cesar Nau
Sent: Thursday, December 13, 2012 2:02 PM
To: RESNET-L@LISTSERV.ND.EDU
Subject: [RESNET-L] Service Desk Hours of Operation

Good afternoon,

I am looking to see what are the days and hours of operation for your Servi=
ce Desk.

We currently operate from Monday through Friday from 8am - 8pm, but want to=
 see what other organizations are doing.

Any feedback would be greatly appreciated.

Thanks.

Cesar A. Nau
Assistant Director
Fordham University | IT Customer Care
718.817.4598

___________________________________________________ You are subscribed to t=
he ResNet-L mailing list.

To subscribe, unsubscribe or search the archives, go to http://LISTSERV.ND.=
EDU/archives/resnet-l.html ________________________________________________=
___

___________________________________________________
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</o:shapelayout></xml><![endif]--></head><body lang=3DEN-US link=3Dblue vli=
nk=3Dpurple><div class=3DWordSection1><p class=3DMsoNormal><span style=3D'f=
ont-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Cesar,<o:=
p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fon=
t-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p>=
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";color:#1F497D'>During the academic year while classes are in s=
ession the Help Desk is open:<o:p></o:p></span></p><p class=3DMsoNormal><sp=
an style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F49=
7D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=3D'font-si=
ze:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Sunday, 3:00 p.=
m. to 8:00 p.m.<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'fo=
nt-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Monday thr=
ough Thursday, 8:00 a.m. &#8211; 8:00 p.m.<o:p></o:p></span></p><p class=3D=
MsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif=
";color:#1F497D'>Friday, 8:00 a.m. to 5:00 p.m.<o:p></o:p></span></p><p cla=
ss=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-=
serif";color:#1F497D'>Saturday, Closed.<o:p></o:p></span></p><p class=3DMso=
Normal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";c=
olor:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span style=
=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>The =
Help Desk is staffed only by student staff on Sunday and after 5:00 p.m.<o:=
p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.0pt;fon=
t-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p>=
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";color:#1F497D'>When classes are not in session we are open Mon=
day through Friday, 8:00 a.m. to 5:00 p.m.<o:p></o:p></span></p><p class=3D=
MsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri","sans-serif=
";color:#1F497D'><o:p>&nbsp;</o:p></span></p><p class=3DMsoNormal><span sty=
le=3D'font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Pa=
mela<o:p></o:p></span></p><p class=3DMsoNormal><span style=3D'font-size:11.=
0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></sp=
an></p><p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:=
"Tahoma","sans-serif"'>From:</span></b><span style=3D'font-size:10.0pt;font=
-family:"Tahoma","sans-serif"'> Resnet Forum [mailto:RESNET-L@LISTSERV.ND.E=
DU] <b>On Behalf Of </b>Cesar Nau<br><b>Sent:</b> Thursday, December 13, 20=
12 2:02 PM<br><b>To:</b> RESNET-L@LISTSERV.ND.EDU<br><b>Subject:</b> [RESNE=
T-L] Service Desk Hours of Operation<o:p></o:p></span></p><p class=3DMsoNor=
mal><o:p>&nbsp;</o:p></p><p class=3DMsoNormal>Good afternoon,<o:p></o:p></p=
><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><div><p class=3DMsoNo=
rmal>I am looking to see what are the days and hours of operation for your =
Service Desk.&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbs=
p;</o:p></p></div><div><p class=3DMsoNormal>We currently operate from Monda=
y through Friday from 8am - 8pm, but want to see what other organizations a=
re doing.&nbsp;<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</=
o:p></p></div><div><p class=3DMsoNormal>Any feedback would be greatly appre=
ciated.<o:p></o:p></p></div><div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p>=
</div><div><p class=3DMsoNormal>Thanks.<br clear=3Dall><o:p></o:p></p><div>=
<div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DMsoNormal>C=
esar A. Nau<o:p></o:p></p><div><p class=3DMsoNormal>Assistant Director<o:p>=
</o:p></p></div><div><p class=3DMsoNormal>Fordham University | IT Customer =
Care<o:p></o:p></p></div><div><p class=3DMsoNormal>718.817.4598<o:p></o:p><=
/p></div></div><p class=3DMsoNormal><o:p>&nbsp;</o:p></p></div><p class=3DM=
soNormal>___________________________________________________ You are subscr=
ibed to the ResNet-L mailing list. <o:p></o:p></p><p>To subscribe, unsubscr=
ibe or search the archives, go to <a href=3D"http://LISTSERV.ND.EDU/archive=
s/resnet-l.html" target=3D"_blank">http://LISTSERV.ND.EDU/archives/resnet-l=
.html</a> ___________________________________________________ <o:p></o:p></=
p></div></body></html>=
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<p>
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