[97461] in North American Network Operators' Group

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Re: FBI tells the public to call their ISP for help

daemon@ATHENA.MIT.EDU (Florian Weimer)
Fri Jun 15 15:44:16 2007

From: Florian Weimer <fw@deneb.enyo.de>
To: Owen DeLong <owen@delong.com>
Cc: Sean Donelan <sean@donelan.com>,
	Jack Bates <jbates@brightok.net>, nanog@nanog.org
Date: Fri, 15 Jun 2007 21:42:58 +0200
In-Reply-To: <BE3F0136-1956-4C96-9AD5-626AC04D1088@delong.com> (Owen DeLong's
	message of "Thu, 14 Jun 2007 07:41:01 -0700")
Errors-To: owner-nanog@merit.edu


* Owen DeLong:

> Wouldn't it be more appropriate if the FBI told people the phone
> number to Micr0$0ft?

No; most of them haven't got any existing contractual relationship
with Microsoft.

If you alluded to Microsoft's support lines: well, why should pay $90
(or what the single-call cost is) to fix a computer which is
apparently working fine?

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