[97389] in North American Network Operators' Group
FBI tells the public to call their ISP for help
daemon@ATHENA.MIT.EDU (Sean Donelan)
Wed Jun 13 14:50:39 2007
Date: Wed, 13 Jun 2007 14:49:50 -0400 (EDT)
From: Sean Donelan <sean@donelan.com>
To: nanog@merit.edu
Errors-To: owner-nanog@merit.edu
If your call center volumes go up today...
The fine people at the FBI are recommending people call their ISP for
home computer technical support, even though most ISPs don't sell
home computers, operating system software or application software.
http://www.fbi.gov/page2/june07/botnet061307.htm
First, if you believe your computer has been compromised, do not call
the FBI directly. You should contact your Internet service provider.
They can help you determine if your computer has been infected, and
what steps to take to restore it. We are not in a position to provide
technical assistance.
BTW, 1 million compromised computers is probably a low estimate.
