[93501] in North American Network Operators' Group
Re: OT: How to stop UltraDNS sales people calling
daemon@ATHENA.MIT.EDU (Jay Hennigan)
Tue Nov 28 14:53:21 2006
Date: Tue, 28 Nov 2006 11:33:28 -0800
From: Jay Hennigan <jay@west.net>
To: nanog@merit.edu
In-Reply-To: <1164724891.8677.25.camel@joy>
Errors-To: owner-nanog@merit.edu
Andy Davidson wrote:
>
> Hi,
>
> I am really fed up of calls from UltraDNS - we seem to get them every
> few days. We don't need their product.
>
> We've tried saying no, and additionally we've tried putting people on
> hold indefinitely, trying to be enough of a nuisance to drop off their
> sales call list (works with UK telcos - try it).
>
> I just had a guy on hold for 18 minutes before taking him off hold to
> say that we didn't want their product, and could he please stop calling.
>
> He told me he would still calling until he got through to the right
> person. I am the right person.
It sounds like Jane Barbe is the right person. Capture their caller ID,
set your asterisk dialplan to forward to (or play a recording of) the
intercept announcement of your choice. Or if UltraDNS has a toll-free
number, letting them eat their own excrement for a while can be fun.
--
Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
