[93488] in North American Network Operators' Group

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OT: How to stop UltraDNS sales people calling

daemon@ATHENA.MIT.EDU (Andy Davidson)
Tue Nov 28 09:46:35 2006

From: Andy Davidson <andy@nosignal.org>
To: nanog@merit.edu
Date: Tue, 28 Nov 2006 14:41:31 +0000
Errors-To: owner-nanog@merit.edu



Hi,

I am really fed up of calls from UltraDNS - we seem to get them every
few days.  We don't need their product.  

We've tried saying no, and additionally we've tried putting people on
hold indefinitely, trying to be enough of a nuisance to drop off their
sales call list (works with UK telcos - try it).

I just had a guy on hold for 18 minutes before taking him off hold to
say that we didn't want their product, and could he please stop calling.

He told me he would still calling until he got through to the right
person.  I am the right person.

In the interest of Anglo-American relationships - any Neustar people on
list willing to help ?


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