[93516] in North American Network Operators' Group
Re: OT: How to stop UltraDNS sales people calling
daemon@ATHENA.MIT.EDU (Jay Hennigan)
Wed Nov 29 13:21:57 2006
Date: Wed, 29 Nov 2006 10:12:29 -0800
From: Jay Hennigan <jay@west.net>
To: nanog@merit.edu
In-Reply-To: <20061129004034.GA94231@icarus.home.lan>
Errors-To: owner-nanog@merit.edu
Jeremy Chadwick wrote:
> On Tue, Nov 28, 2006 at 05:56:19PM -0600, Gadi Evron wrote:
>> Okay, this was fun and I am all for OT fun. But can we please stop putting
>> down a part of our community? Especially one which contributes to NANOG so
>> much?
>>
>> We all have sale trolls to live with.
>
> I both agree and disagree. I agree that the put-downs are a bit
> excessive (I laughed more than once :-) ), but I disagree with
> the "sale trolls" comment.
>
> UltraDNS's sales staff *does not* have to behave like this.
Agreed. When I get such calls, the first question I ask is, "Is this a
sales call?" If I get an honest "Yes", I'm somewhat more inclined to
continue the conversation. If the first thing a salesperson tells me is
a lie, game over.
Similarly, any company that spams me selling network equipment or
connectivity is clearly way beyond stupid and not one with which I would
ever consider doing business.
Yes, this thread is OT to a large extent, but we are network operators.
Many of us have sales staff. Educating our own sales people on what not
to do is a step towards noise reduction, albeit out-of-band noise as far
as this forum is concerned.
--
Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net
Impulse Internet Service - http://www.impulse.net/
Your local telephone and internet company - 805 884-6323 - WB6RDV
