[43459] in North American Network Operators' Group
Re: Changed Cisco Memory Policy??
daemon@ATHENA.MIT.EDU (Rodney Dunn)
Fri Oct 12 09:09:48 2001
Date: Fri, 12 Oct 2001 09:06:20 -0400
From: Rodney Dunn <rodunn@cisco.com>
To: Paul Timmins <paul@timmins.net>
Cc: bwalters@inet-direct.com, nanog@merit.edu
Message-ID: <20011012090620.G8999@rtp-cse-489.cisco.com>
Mime-Version: 1.0
Content-Type: text/plain; charset=us-ascii
In-Reply-To: <5.1.0.14.0.20011012072633.02d41178@timmins.net>; from Paul Timmins on Fri, Oct 12, 2001 at 07:27:45AM -0400
Errors-To: owner-nanog-outgoing@merit.edu
Bradly,
Can you forward me a copy of that email and
I'll verify it for everyone?
Thanks,
rodney
On Fri, Oct 12, 2001 at 07:27:45AM -0400, Paul Timmins wrote:
>
>
> Less than a week ago Cisco TAC recommended DRAM from the Approved Vendor
> List to me. I hope this is not true.
> -Paul
>
> At 06:16 AM 10/12/2001 -0500, you wrote:
>
>
> >Has anybody else received one of
> >these emails? I don't have an issue
> >related to this, but I am concerned that
> >this will drive up the costs of maintaining
> >and improving my infrastructure.
> >
> >-bradly
> >
> > > Going forward, Cisco no longer recommends
> > > the use in our networking products of memory
> > > products sold by third parties. Cisco has therefore
> > > discontinued the "Approved Vendor List" we have
> > > maintained in the past. In the event your company
> > > contacts Cisco with a support issue, and Cisco
> > > determines that the support issue you have reported
> > > is one that arises from your company's use of a third
> > > party memory product, Cisco may, in its discretion,
> > > refuse to provide technical assistance to help
> > > resolve the issue you have identified, whether
> > > such assistance would be provided under a product
> > > warranty or under a support plan such as SmartNet.
