[43454] in North American Network Operators' Group
Changed Cisco Memory Policy??
daemon@ATHENA.MIT.EDU (Walters)
Fri Oct 12 07:20:42 2001
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From: "Walters" <bwalters@inet-direct.com>
To: <nanog@merit.edu>
Date: Fri, 12 Oct 2001 06:16:22 -0500
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Has anybody else received one of
these emails? I don't have an issue
related to this, but I am concerned that
this will drive up the costs of maintaining
and improving my infrastructure.
-bradly
> Going forward, Cisco no longer recommends
> the use in our networking products of memory
> products sold by third parties. Cisco has therefore
> discontinued the "Approved Vendor List" we have
> maintained in the past. In the event your company
> contacts Cisco with a support issue, and Cisco
> determines that the support issue you have reported
> is one that arises from your company's use of a third
> party memory product, Cisco may, in its discretion,
> refuse to provide technical assistance to help
> resolve the issue you have identified, whether
> such assistance would be provided under a product
> warranty or under a support plan such as SmartNet.
