[34477] in North American Network Operators' Group
RE: Managing task lists
daemon@ATHENA.MIT.EDU (Gilbert Pajela)
Wed Feb 7 18:05:32 2001
From: "Gilbert Pajela" <gpajela@mobilocity.net>
To: "'James S. Smith'" <jssmith@mobshop.com>, <nanog@merit.edu>
Date: Wed, 7 Feb 2001 17:59:09 -0500
Message-ID: <002701c09159$94fe6230$6301a8c0@win.mobilocity.net>
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Errors-To: owner-nanog-outgoing@merit.edu
Have you looked at Request Tracker (http://fsck.com/projects/rt/)? It's
been working well for us as a trouble ticketing system for quite some time
now.
- Gilbert
> -----Original Message-----
> From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu]On Behalf Of
> James S. Smith
> Sent: Wednesday, February 07, 2001 5:17 PM
> To: nanog@merit.edu
> Subject: Managing task lists
>
>
>
> What sort of software do people use to manage various tasks?
> Something
> like a helpdesk or ticketing system, where users can report
> problems, etc.
>
>
> --
> James S. Smith
> Systems Administrator
> +1 416 408-4448 x257
> james@mobshop.com
> www.mobshop.com <http://www.mobshop.com>
>
>
>
>
