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Message-ID: <20010207225500.20190.qmail@prophecy.lightbearer.com> From: lucifer@lightbearer.com In-Reply-To: <Pine.GSO.4.31.0102071715130.20445-100000@mailhub.tdc.accompany.net> from "James S. Smith" at "Feb 7, 2001 05:17:14 pm" To: nanog@merit.edu Date: Wed, 7 Feb 2001 14:55:00 -0800 (PST) MIME-Version: 1.0 Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit Errors-To: owner-nanog-outgoing@merit.edu James S. Smith wrote: > > What sort of software do people use to manage various tasks? Something > like a helpdesk or ticketing system, where users can report problems, etc. WebRT, though it's really only suited to a rather small setup unless you tweak it by hand some (we're mostly using it to track software development bug reports, as opposed to task management). Speaking of, and not for, my employer (the .sig is personal) -- *************************************************************************** Joel Baker System Administrator - lightbearer.com lucifer@lightbearer.com http://www.lightbearer.com/~lucifer
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