[32650] in North American Network Operators' Group
Re: Operations: where are you going to sit?
daemon@ATHENA.MIT.EDU (dklindt@ordata.com)
Tue Dec 5 20:57:59 2000
From: dklindt@ordata.com
To: nanog@merit.edu
Date: Tue, 5 Dec 2000 18:02:49 -0800
Reply-To: dklindt@ordata.com
Message-ID: <3A2D2DC9.19761.6A90A91@localhost>
In-reply-to: <Pine.LNX.4.21.0012051703330.16025-100000@core.teamplay.net>
Errors-To: owner-nanog-outgoing@merit.edu
> On 5 Dec 2000, Sean Donelan wrote:
> > Key features for a NOC:
> > 1) Good chairs
> > 2) Quiet
> > 3) Adequate ice maker
> > 4) Lots of bookshelves, file cabinets, and personal storage
> > 5) Lots of phone lines (including conference and analog)
> > 6) Some direct phone(s) (not through PBX, i.e. Red Phones)
> > 7) Multiple PCs/Workstations per operator
> > 8) Private tunes (cd player & headset)
> > 9) CNN and The Weather Channel (really ESPN)
> > 10) Drapes across the glass window
>
> To which I would add from my own years in a NOC:
>
> - Low light (especially halogens -- flourescents are a killer)
> - Ready access to sodas, company-paid pref. (coffee is nice, but soda is
> necessary.)
> - Wide aisles, so people can -run- in an emergency
> - Binder containing phone numbers for telco contacts, management up to and
> including CEO, etc.
> - Kooshes or similar toys for slow grave shifts.
We have a bed on site and a 15 gal kegger in a frig. In addition we have
a massage lady on stand bye for our people and their "others."
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Most jet drivers look down their noses at helicopter aviators.
That is until they get shot down and need a ride home.
This is normally completed in the same spot they got blasted.
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