[32649] in North American Network Operators' Group
Re: Operations: where are you going to sit?
daemon@ATHENA.MIT.EDU (mdevney@teamsphere.com)
Tue Dec 5 20:11:50 2000
Date: Tue, 5 Dec 2000 17:09:39 -0800 (PST)
From: <mdevney@teamsphere.com>
To: nanog@merit.edu
In-Reply-To: <20001206003259.6086.cpmta@c004.sfo.cp.net>
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On 5 Dec 2000, Sean Donelan wrote:
> Key features for a NOC:
> 1) Good chairs
> 2) Quiet
> 3) Adequate ice maker
> 4) Lots of bookshelves, file cabinets, and personal storage
> 5) Lots of phone lines (including conference and analog)
> 6) Some direct phone(s) (not through PBX, i.e. Red Phones)
> 7) Multiple PCs/Workstations per operator
> 8) Private tunes (cd player & headset)
> 9) CNN and The Weather Channel (really ESPN)
> 10) Drapes across the glass window
To which I would add from my own years in a NOC:
- Low light (especially halogens -- flourescents are a killer)
- Ready access to sodas, company-paid pref. (coffee is nice, but soda is
necessary.)
- Wide aisles, so people can -run- in an emergency
- Binder containing phone numbers for telco contacts, management up to and
including CEO, etc.
- Kooshes or similar toys for slow grave shifts.
