[31568] in North American Network Operators' Group
UUnet trouble ticket and response time
daemon@ATHENA.MIT.EDU (Hank Nussbacher)
Fri Sep 29 01:36:12 2000
Message-Id: <4.3.2.7.2.20000929082300.00ac4c90@max.ibm.net.il>
Date: Fri, 29 Sep 2000 08:35:27 +0200
To: nanog@merit.edu
From: Hank Nussbacher <hank@att.net.il>
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Apologies in advance:
Uunet placed a route object in RADB with origin AS701, even though the /24
belonged to us and messed up certain routings in certain places. So we
sent them the problem and got issued a trouble ticket (UU2282116) on Sept
9. Till today, even after repeated emails to them on this TT, we received
not a single response over the course of 3 weeks. In the end, MERIT went
in and removed the brain-dead /24 route object.
Is this how UUnet operates these days?
-Hank
