[24863] in North American Network Operators' Group

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Re: Tech contact for Qwest?

daemon@ATHENA.MIT.EDU (Mohamed Hirse)
Fri Aug 20 10:57:39 1999

Date: Fri, 20 Aug 1999 10:52:33 -0400 (EDT)
From: Mohamed Hirse <madlion@justin.net>
To: Brian Tackett <cym@acrux.net>, mikeh@earthweb.com
Cc: nanog@merit.edu
In-Reply-To: <Pine.GSO.3.93.990820073821.5610A-100000@pluto>
Errors-To: owner-nanog-outgoing@merit.edu


Brian & Mike,

I'm sorry your service needs were not met. In the future please feel free
to escalate your problems to senior engineers within Qwest IP Operations.
Though I understand your frustration, I do not believe NANOG is the
appropriate form for this topic. You can contact me via email at
mhirse@qwestip.net or mo@qwest.com.  I would like to talk off line.

Regards
Mohamed A. Hirse
Manager
IP Operations
Network Optimization Group
Qwest Communications Inc.


On Fri, 20 Aug 1999, Brian Tackett wrote:

> 
> 
> All,
> 
>   Anyone have a knowledgeable technical contact for Qwest? We've been
> working through the night to resolve some problems and been totally unable
> to talk to anyone who will tell us anything beyond "It must be your CPE".
> 
> Any help would be greatly appreciated
> 
> 






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