[24864] in North American Network Operators' Group

home help back first fref pref prev next nref lref last post

Re: Tech contact for Qwest?

daemon@ATHENA.MIT.EDU (Peter Galbavy)
Fri Aug 20 11:07:23 1999

Date: Fri, 20 Aug 1999 16:06:21 +0100
From: Peter Galbavy <Peter.Galbavy@knowledge.com>
To: Mohamed Hirse <madlion@justin.net>
Cc: Brian Tackett <cym@acrux.net>, mikeh@earthweb.com,
	nanog@merit.edu
In-Reply-To: <Pine.LNX.4.05.9908201026190.30243-100000@justin.net>; from Mohamed Hirse on Fri, Aug 20, 1999 at 10:52:33AM -0400
Errors-To: owner-nanog-outgoing@merit.edu


On Fri, Aug 20, 1999 at 10:52:33AM -0400, Mohamed Hirse wrote:
> I'm sorry your service needs were not met. In the future please feel free
> to escalate your problems to senior engineers within Qwest IP Operations.
> Though I understand your frustration, I do not believe NANOG is the
> appropriate form for this topic. You can contact me via email at
> mhirse@qwestip.net or mo@qwest.com.  I would like to talk off line.

Even though nanog is not a consumer advice forum, if complaints on a
public list get the attention of management where asking engineers for
that attention doesn't - then fine by me.

-- 
Peter Galbavy
Knowledge Matters Ltd
http://www.knowledge.com/


home help back first fref pref prev next nref lref last post