[196245] in North American Network Operators' Group

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Re: Temp at Level 3 data centers

daemon@ATHENA.MIT.EDU (Bryan Holloway)
Sat Oct 14 07:08:01 2017

X-Original-To: nanog@nanog.org
To: Sam Kretchmer <sam@coeosolutions.com>,
 David Hubbard <dhubbard@dino.hostasaurus.com>,
 "nanog@nanog.org" <nanog@nanog.org>
From: Bryan Holloway <bryan@shout.net>
Date: Wed, 11 Oct 2017 14:59:29 -0500
In-Reply-To: <D60397C6.3B0F8%sam@coeosolutions.com>
Errors-To: nanog-bounces@nanog.org

On 10/11/17 9:42 AM, Sam Kretchmer wrote:
> with a former employer we had a suite at the L3 facility on Canal in
> Chicago. They had this exact issue for the entire time we had the suite.
> They kept blaming a failing HVAC unit on our floor, but it went on for
> years no matter who we complained to, or what we said.
> 
> Good luck.


At $dayjob-1, we had a couple cabinets at that facility, and sometime 
around 2007, if I recall correctly, they kicked out all of the customers 
that were server-farms. Only carriers were allowed to stay (with a few 
exceptions, I'm sure ...) I know because we picked up a few of their 
customers.

That facility was built out around 2000/2001, and things were a lot 
different back then (e.g. no one was really using 208/240 yet.) I think 
they just couldn't keep up when things really took off again post 
dot-com bust.


> On 10/11/17, 7:31 AM, "NANOG on behalf of David Hubbard"
> <nanog-bounces@nanog.org on behalf of dhubbard@dino.hostasaurus.com> wrote:
> 
>> Curious if anyone on here colo¹s equipment at a Level 3 facility and has
>> found the temperature unacceptably warm?  I¹m having that experience
>> currently, where ambient temp is in the 80¹s, but they tell me that¹s
>> perfectly fine because vented tiles have been placed in front of all
>> equipment racks.  My equipment is alarming for high temps, so obviously
>> not fine.  Trying to find my way up to whomever I can complain to that¹s
>> in a position to do something about it but it seems the support staff
>> have been told to brush questions about temp off as much as possible.
>> Was wondering if this is a country-wide thing for them or unique to the
>> data center I have equipment in.  I have equipment in several others from
>> different companies and most are probably 15-20 degrees cooler.
>>
>> Thanks,
>>
>> David
> 

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