[174715] in North American Network Operators' Group

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Re: Oi Assistance

daemon@ATHENA.MIT.EDU (Alessandro Braga)
Sat Sep 27 06:47:24 2014

X-Original-To: nanog@nanog.org
In-Reply-To: <CALo9H1aXpYKpbx2Cqr6Lv7kHyfwpwNRKd+xSR22kevPgwMPXQw@mail.gmail.com>
Date: Sat, 27 Sep 2014 07:47:14 -0300
From: Alessandro Braga <sandro.unix@gmail.com>
To: Arturo Servin <arturo.servin@gmail.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>, Brian Free <brfree@adobe.com>
Errors-To: nanog-bounces@nanog.org

Brian,

Please could you write me privately. May be I can help you.

Let me know what are you trying to do.

BR,
Alessandro
On Sep 26, 2014 9:29 AM, "Arturo Servin" <arturo.servin@gmail.com> wrote:

> Try LACNOG or GTER (aka Brazilian NOG group) emailing list.
>
> May be somebody there could help.
>
> Regards
> as
>
>
> On Thu, Sep 25, 2014 at 10:09 PM, Brian Free <brfree@adobe.com> wrote:
>
> > Humberto,
> > I have been contacted by a couple of engineers inside of Oi or its
> > subsidiaries.  I'm pursuing those options at the moment, but sincerely
> > appreciate your offer of assistance.  I'm not sure whether I'm glad to
> hear
> > that it's not just me or whether I find that to be even more
> discouraging.
> > :)
> >
> > Thanks,
> > Brian
> >
> > -----Original Message-----
> > From: Humberto Galiza [mailto:humbertogaliza@gmail.com]
> > Sent: Thursday, September 25, 2014 2:59 PM
> > To: Brian Free
> > Cc: nanog@nanog.org
> > Subject: Re: Oi Assistance
> >
> > Brian,
> >
> > I=C2=B4m not an AS7738 customer neither a member, but perhaps I can get=
 some
> > information/help from a friend who works there. What kind of
> > information/assistance are you looking for?
> >
> > FYI, most of folks whose aren=C2=B4t AS7738 customer, experience bad/lo=
ng time
> > to get technical assistance or response; it=C2=B4s not just you :) Humb=
erto
> > Galiza
> >
> >
> > 2014-09-24 18:02 GMT-03:00 Brian Free <brfree@adobe.com>:
> > > Hi NANOG,
> > > I'm hoping someone out there has had some experience with Oi
> > Telecommunications.  We've been struggling to work with them to get a
> > couple of circuits in Sao Paulo live.  The primary problem is mostly a
> > language barrier.  Is anyone aware of an English speaking NOC email
> address
> > or phone number for Oi?  After months of back and forth through a third
> > party translator working with our account team, I've reached my limit a=
nd
> > am hoping there's another option to get some technical assistance with
> the
> > BGP configuration of these two circuits.  Any advice will be appreciate=
d.
> > >
> > > Thanks,
> > > Brian
> > >
> >
>

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