[174664] in North American Network Operators' Group

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Oi Assistance

daemon@ATHENA.MIT.EDU (Brian Free)
Wed Sep 24 18:30:31 2014

X-Original-To: nanog@nanog.org
From: Brian Free <brfree@adobe.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Date: Wed, 24 Sep 2014 21:02:55 +0000
Errors-To: nanog-bounces@nanog.org

Hi NANOG,
I'm hoping someone out there has had some experience with Oi Telecommunicat=
ions.  We've been struggling to work with them to get a couple of circuits =
in Sao Paulo live.  The primary problem is mostly a language barrier.  Is a=
nyone aware of an English speaking NOC email address or phone number for Oi=
?  After months of back and forth through a third party translator working =
with our account team, I've reached my limit and am hoping there's another =
option to get some technical assistance with the BGP configuration of these=
 two circuits.  Any advice will be appreciated.

Thanks,
Brian


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