[174702] in North American Network Operators' Group
Re: Oi Assistance
daemon@ATHENA.MIT.EDU (Arturo Servin)
Fri Sep 26 08:27:56 2014
X-Original-To: nanog@nanog.org
In-Reply-To: <e15ef443a14044dd8017a1facee5b9ad@DM2PR02MB350.namprd02.prod.outlook.com>
From: Arturo Servin <arturo.servin@gmail.com>
Date: Fri, 26 Sep 2014 13:27:25 +0100
To: Brian Free <brfree@adobe.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Try LACNOG or GTER (aka Brazilian NOG group) emailing list.
May be somebody there could help.
Regards
as
On Thu, Sep 25, 2014 at 10:09 PM, Brian Free <brfree@adobe.com> wrote:
> Humberto,
> I have been contacted by a couple of engineers inside of Oi or its
> subsidiaries. I'm pursuing those options at the moment, but sincerely
> appreciate your offer of assistance. I'm not sure whether I'm glad to he=
ar
> that it's not just me or whether I find that to be even more discouraging=
.
> :)
>
> Thanks,
> Brian
>
> -----Original Message-----
> From: Humberto Galiza [mailto:humbertogaliza@gmail.com]
> Sent: Thursday, September 25, 2014 2:59 PM
> To: Brian Free
> Cc: nanog@nanog.org
> Subject: Re: Oi Assistance
>
> Brian,
>
> I=C2=B4m not an AS7738 customer neither a member, but perhaps I can get s=
ome
> information/help from a friend who works there. What kind of
> information/assistance are you looking for?
>
> FYI, most of folks whose aren=C2=B4t AS7738 customer, experience bad/long=
time
> to get technical assistance or response; it=C2=B4s not just you :) Humber=
to
> Galiza
>
>
> 2014-09-24 18:02 GMT-03:00 Brian Free <brfree@adobe.com>:
> > Hi NANOG,
> > I'm hoping someone out there has had some experience with Oi
> Telecommunications. We've been struggling to work with them to get a
> couple of circuits in Sao Paulo live. The primary problem is mostly a
> language barrier. Is anyone aware of an English speaking NOC email addre=
ss
> or phone number for Oi? After months of back and forth through a third
> party translator working with our account team, I've reached my limit and
> am hoping there's another option to get some technical assistance with th=
e
> BGP configuration of these two circuits. Any advice will be appreciated.
> >
> > Thanks,
> > Brian
> >
>
