[174694] in North American Network Operators' Group
Re: Oi Assistance
daemon@ATHENA.MIT.EDU (Humberto Galiza)
Thu Sep 25 16:59:24 2014
X-Original-To: nanog@nanog.org
In-Reply-To: <c8bb223243e14e37ad2bce96d2320599@DM2PR02MB350.namprd02.prod.outlook.com>
From: Humberto Galiza <humbertogaliza@gmail.com>
Date: Thu, 25 Sep 2014 17:58:55 -0300
To: Brian Free <brfree@adobe.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
Brian,
I=C2=B4m not an AS7738 customer neither a member, but perhaps I can get
some information/help from a friend who works there. What kind of
information/assistance are you looking for?
FYI, most of folks whose aren=C2=B4t AS7738 customer, experience bad/long
time to get technical assistance or response; it=C2=B4s not just you :)
Humberto Galiza
2014-09-24 18:02 GMT-03:00 Brian Free <brfree@adobe.com>:
> Hi NANOG,
> I'm hoping someone out there has had some experience with Oi Telecommunic=
ations. We've been struggling to work with them to get a couple of circuit=
s in Sao Paulo live. The primary problem is mostly a language barrier. Is=
anyone aware of an English speaking NOC email address or phone number for =
Oi? After months of back and forth through a third party translator workin=
g with our account team, I've reached my limit and am hoping there's anothe=
r option to get some technical assistance with the BGP configuration of the=
se two circuits. Any advice will be appreciated.
>
> Thanks,
> Brian
>
