[174313] in North American Network Operators' Group
Re: Vendor cert levels
daemon@ATHENA.MIT.EDU (Trent Farrell)
Wed Sep 3 17:31:51 2014
X-Original-To: nanog@nanog.org
In-Reply-To: <D4D6BF93-E087-48FF-ABAB-30ADF30C452D@puck.nether.net>
Date: Wed, 3 Sep 2014 14:26:39 -0700
From: Trent Farrell <tfarrell@riotgames.com>
To: Jared Mauch <jared@puck.nether.net>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces@nanog.org
^^ It really helps if you're a Cisco shop to have CCIEs.
Every place I've worked has offered to refund the cost of a cert after
you pass (if the employee fails, the cost is on them), and it's had a
pretty decent uptake among the more junior staff - as well as the CCIE
re-certs.
I'm not sure if Juniper have a similar type system of rewarding
partners that are packed with certified engineers, but I wouldn't be
surprised if they did.
On Wed, Sep 3, 2014 at 12:23 PM, Jared Mauch <jared@puck.nether.net> wrote:
>
>> On Sep 3, 2014, at 5:00 AM, Isaac Adams <isaacnanog@gmail.com> wrote:
>>
>> Hey Folks,
>>
>> I am trying to work out a strategy for vendor certification in our compa=
ny.
>> As a general rule, do you all fund employees certification and if so wha=
t
>> kind of levels do you try to maintain as good practice?
>>
>> For example. NOC staff should be JNCIA and engineering JNCIP to JNCIE?
>>
>> Clearly certification does not usually reflect ability but it does help
>> people feel valued and to maintain a basic level of competence.
>
> Cisco discriminates against customers without certification and delays se=
rvice and support to them as a result. (e.g.: you can=E2=80=99t open a sev=
1 case online unless you are =E2=80=9CCCIE=E2=80=9D).
>
> You likely want to have someone with this access in their account to spee=
d access when there are network critical issues.
>
> - Jared
--=20
Trent Farrell
Riot Games
IP Network Engineer
E: tfarrell@riotgames.com | IE: +353 83 446 6809 | US: +1 424 285 9825
Summoner name: Foro