[171211] in North American Network Operators' Group
Re: Comcast transit problems?
daemon@ATHENA.MIT.EDU (rwebb@ropeguru.com)
Tue Apr 22 13:04:10 2014
From: "rwebb@ropeguru.com" <rwebb@ropeguru.com>
To: "Blair Trosper" <blair.trosper@gmail.com>, "nanog@nanog.org"
<nanog@nanog.org>
Date: Tue, 22 Apr 2014 13:03:28 -0400
In-Reply-To: <CAA5Ek4dy8XnTTpqDrsnaVxpN9DdAcbPrFrTSuH--S8Lpn5TqFA@mail.gmail.com>
Reply-To: Robert Webb <rwebb@ropeguru.com>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
Looks like they are having issues other than Atlanta.
http://downdetector.com/status/comcast-xfinity/map
On Tue, 22 Apr 2014 09:06:35 -0500
Blair Trosper <blair.trosper@gmail.com> wrote:
> I'm being inundated with reports from Comcast customers in various
>markets
> about their inability to reach anything on AWS. For example, we
>have a few
> people in Atlanta that are all having this issue.
>
> What's more, they're having weird issues reaching things like
>Twitter or
> RingCentral (while other sites like Google and CNN work fine).
>
> (RingCentral's support department apparently knows about this and is
> telling their customers that use Comcast that they're aware of the
>issue
> but don't know what's going on at the present time.)
>
> Calls to the Comcast customer support just yield the "everything's
>fine,
> you're crazy" response from the staff.
>
> Can anyone from Comcast give me some help (or information) off list?
>
> -bt
