[171216] in North American Network Operators' Group
Re: Comcast transit problems?
daemon@ATHENA.MIT.EDU (Steve Meuse)
Tue Apr 22 14:44:52 2014
In-Reply-To: <web-131907@mail.ropeguru.com>
Date: Tue, 22 Apr 2014 14:44:06 -0400
From: Steve Meuse <smeuse@mara.org>
To: Robert Webb <rwebb@ropeguru.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
If anyone want to provide me with *useful* troubleshooting information,
I'll be glad to help.
I can't tell what use that website has, it offers zero detail.
-Steve
On Tue, Apr 22, 2014 at 1:03 PM, rwebb@ropeguru.com <rwebb@ropeguru.com>wrote:
>
> Looks like they are having issues other than Atlanta.
>
> http://downdetector.com/status/comcast-xfinity/map
>
>
> On Tue, 22 Apr 2014 09:06:35 -0500
> Blair Trosper <blair.trosper@gmail.com> wrote:
>
>> I'm being inundated with reports from Comcast customers in various markets
>> about their inability to reach anything on AWS. For example, we have a
>> few
>> people in Atlanta that are all having this issue.
>>
>> What's more, they're having weird issues reaching things like Twitter or
>> RingCentral (while other sites like Google and CNN work fine).
>>
>> (RingCentral's support department apparently knows about this and is
>> telling their customers that use Comcast that they're aware of the issue
>> but don't know what's going on at the present time.)
>>
>> Calls to the Comcast customer support just yield the "everything's fine,
>> you're crazy" response from the staff.
>>
>> Can anyone from Comcast give me some help (or information) off list?
>>
>> -bt
>>
>
>
>
