[171205] in North American Network Operators' Group
Re: Comcast transit problems?
daemon@ATHENA.MIT.EDU (Blair Trosper)
Tue Apr 22 10:24:00 2014
In-Reply-To: <CAOQYbjot3WHAHWx0t6n8C0uKm15MKKykXtbJsoieY=hQgK2WUQ@mail.gmail.com>
Date: Tue, 22 Apr 2014 09:23:10 -0500
From: Blair Trosper <blair.trosper@gmail.com>
To: John Neiberger <jneiberger@gmail.com>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
At least it's not a Friday or a holiday. :)
On Tue, Apr 22, 2014 at 9:19 AM, John Neiberger <jneiberger@gmail.com>wrote:
> Yep, that does seem to be the problem.
>
> John
> On Apr 22, 2014 8:17 AM, "Joshua McDonald" <josh@2cold.net> wrote:
>
>> Not sure what the connectivity is between Comcast and AWS, but Level3
>> is having issues in Atlanta.
>>
>> Sent from my iPhone
>>
>> > On Apr 22, 2014, at 10:07, Blair Trosper <blair.trosper@gmail.com>
>> wrote:
>> >
>> > I'm being inundated with reports from Comcast customers in various
>> markets
>> > about their inability to reach anything on AWS. For example, we have a
>> few
>> > people in Atlanta that are all having this issue.
>> >
>> > What's more, they're having weird issues reaching things like Twitter or
>> > RingCentral (while other sites like Google and CNN work fine).
>> >
>> > (RingCentral's support department apparently knows about this and is
>> > telling their customers that use Comcast that they're aware of the issue
>> > but don't know what's going on at the present time.)
>> >
>> > Calls to the Comcast customer support just yield the "everything's fine,
>> > you're crazy" response from the staff.
>> >
>> > Can anyone from Comcast give me some help (or information) off list?
>> >
>> > -bt
>>
>>
