[170000] in North American Network Operators' Group
Re: =?utf-8?B?UkU6IExldmVsIDMgYmxhbWVzIEludGVybmV0IHNsb3dkb3ducyBvbiBJU1Bz?=
daemon@ATHENA.MIT.EDU (goemon@anime.net)
Sat Mar 22 18:53:02 2014
Date: Sat, 22 Mar 2014 15:17:36 -0700 (PDT)
From: goemon@anime.net
To: Keith Medcalf <kmedcalf@dessus.com>
In-Reply-To: <77fb8d18d5fb3b46b651f438257e2899@mail.dessus.com>
Cc: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Sat, 22 Mar 2014, Keith Medcalf wrote:
>> I don't see this as a technical problem, but one of business and ethics.
>> ISP X advertises/sells customers "up to 8Mbps" (as an example), but when
>> it comes to delivering that product, they've only guaranteed 512Kbps (if
>> any) because the ISP hasn't put in the infrastructure to support 8Mbps
>> per customer. Customer believes he/she has 8Mbps, Content provider says
>> we provide 8Mbps content, but ISP can (theoretically and in practice)
>> only deliver a fraction of that. That feels like false advertising to me.
>
> The problem is that the consumer is too stupid to own a computer and use a network.
>
> The consumer purchased a product advertized as "up to 8Mbps" but really wanted "not less than 8Mbps".
>
> It is not false advertizing. What was delivered is exactly what was advertized and exactly what was purchased.
Up to includes 0. How close to 0 are you delivering on average?
-Dan
