[169988] in North American Network Operators' Group

home help back first fref pref prev next nref lref last post

=?utf-8?B?UkU6IExldmVsIDMgYmxhbWVzIEludGVybmV0IHNsb3dkb3ducyBvbiBJU1Bz?=

daemon@ATHENA.MIT.EDU (Keith Medcalf)
Sat Mar 22 15:16:28 2014

Date: Sat, 22 Mar 2014 13:16:06 -0600
In-Reply-To: <532AF83A.8010805@ispn.net>
From: "Keith Medcalf" <kmedcalf@dessus.com>
To: "nanog@nanog.org" <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org


>I don't see this as a technical problem, but one of business and ethics.
>ISP X advertises/sells customers "up to 8Mbps" (as an example), but when
>it comes to delivering that product, they've only guaranteed 512Kbps (if
>any) because the ISP hasn't put in the infrastructure to support 8Mbps
>per customer. Customer believes he/she has 8Mbps, Content provider says
>we provide 8Mbps content, but ISP can (theoretically and in practice)
>only deliver a fraction of that. That feels like false advertising to me.

The problem is that the consumer is too stupid to own a computer and use a =
network.  

The consumer purchased a product advertized as "up to 8Mbps" but really wan=
ted "not less than 8Mbps".

It is not false advertizing.  What was delivered is exactly what was advert=
ized and exactly what was purchased.







home help back first fref pref prev next nref lref last post