[155675] in North American Network Operators' Group

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RE: Comcast vs. Verizon for repair methodologies

daemon@ATHENA.MIT.EDU (Naslund, Steve)
Tue Aug 21 09:56:19 2012

Date: Tue, 21 Aug 2012 08:54:55 -0500
In-Reply-To: <50329E71.1000409@alter3d.ca>
From: "Naslund, Steve" <SNaslund@medline.com>
To: <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org

I think the issue is that the field techs wanted to get the customer up
and running.  Most of the outside plant stuff is done by contractors and
it takes time to get them on the job.  Sometimes a work around is the
best they can do.  How long was it like that?

Steven Naslund

-----Original Message-----
From: Peter Kristolaitis [mailto:alter3d@alter3d.ca]=20
Sent: Monday, August 20, 2012 3:31 PM
To: nanog@nanog.org
Subject: Re: Comcast vs. Verizon for repair methodologies

On 12-08-20 04:25 PM, Leo Bicknell wrote:
> In a message written on Mon, Aug 20, 2012 at 04:12:22PM -0400, Patrick
W. Gilmore wrote:
>> The story: A piece of underground cable went bad.  The techs didn't
pull new underground cable.  They decided it was better to do it "arial"
(if you can call 2 feet "arial").  They took apart the two pedestals on
either side of the break and ran a new strand of RG6 (yes, the same
stuff you use inside your home, not the outside-plant rated stuff) tied
to trees with rope.
> Why is that cable still in place?
>
> That's a hint, not really a question. :)
>

That cable definitely needs to be removed in the interest of... uhh...=20
"community safety".  Yeah, that's it.  You're worried about the puppies=20
and children hurting themselves.  ;)

(Double-mega-extra-bonus points if you convince your local city services

to do it!)

- Pete




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