[139469] in North American Network Operators' Group
Re: Barracuda Networks is at it again: Any Suggestions as to an
daemon@ATHENA.MIT.EDU (TR Shaw)
Sat Apr 9 08:43:40 2011
From: TR Shaw <tshaw@oitc.com>
In-Reply-To: <C75BFE9009274015A7A4652BEED36875@TAKA>
Date: Sat, 9 Apr 2011 08:41:31 -0400
To: "John Palmer \(NANOG Acct\)" <nanog2@adns.net>
Cc: NANOG list <nanog@nanog.org>
Errors-To: nanog-bounces+nanog.discuss=bloom-picayune.mit.edu@nanog.org
On Apr 8, 2011, at 11:51 PM, John Palmer (NANOG Acct) wrote:
> OK, its been a year since my Barracuda subscription expired. The unit =
still stops some spam. I figured that I would go and see what they would =
do if I tried to renew my subscription EXACTLY one year after it =
expired. Would their renewal website say "Oh, you are at your =
anniversary date", and renew me for a year?
>=20
> No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did =
NOT receive service and then for the current (upcoming year). Sorry - I =
don't allow myself to be ripped off like that. Sorry Barracuda - you get =
no money from me and I'll tell everyone I know about this policy of =
yours.
>=20
> I posted an article about this unscrupulous practice on my blog last =
year at http://www.john-palmer.net/wordpress/?p=3D46
>=20
> My question is - does anyone have any suggestions for another e-mail =
appliance like the Barracuda Spam Firewall that doesn't try to charge =
their customers for time not used. I should be able to shut off the unit =
for a year or whatever and simply renew from the point that I =
re-activate the unit instead of having to pay for back-years that I =
didn't use.
Get a linux box or whatever and roll your own. ASSP, DSPAM, Spamassin, =
or other open source
Tom
