[12636] in North American Network Operators' Group
Re: *scream* Cannot contact AT&T WorldNet NOC
daemon@ATHENA.MIT.EDU (Sean Donelan)
Sun Sep 28 18:41:29 1997
Date: Sun, 28 Sep 1997 17:34:09 -0500
From: Sean Donelan <SEAN@SDG.DRA.COM>
To: nanog@merit.edu
If you don't directly connect or peer with them, have you tried going
through your upstream provider to get a trouble ticket referral for their
NOC? AT&T has been very good about providing the secret code-word and
telephone number to their direct inter-connects and peers in the past.
>Does *anyone* have a contact number for someone that does not keep
>asking me if I'm running a Windows machine? Every number I have for
>them, connects me to some moron that has no clue when I say "It
>appears that someone from your network is attempting to flood our
>network". Asking to be connected to Security gets me an e-mail
>address and asking for a supervisor get me "He's not avainable" Whois
>on att.net get me a voice mailbox saying that they are closed on the
>weekends.
--
Sean Donelan, Data Research Associates, Inc, St. Louis, MO
Affiliation given for identification not representation
