[112866] in North American Network Operators' Group

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Re: Akamai wierdness

daemon@ATHENA.MIT.EDU (JC Dill)
Mon Mar 23 17:03:43 2009

Date: Mon, 23 Mar 2009 14:03:28 -0700
From: JC Dill <jcdill.lists@gmail.com>
CC: NANOG list <nanog@nanog.org>
In-Reply-To: <620fd17c0903230718n5fa15e75nbd1ea5581ea656d2@mail.gmail.com>
Errors-To: nanog-bounces@nanog.org

Paul Wall wrote:
> Patrick Gilmore wrote [context inserted]:
>   
>> Perhaps using the RFC required address [noc@akamai] would be more
>>     
> productive than e-mailing 10k strangers?
>
> Normally I see emails like this and, if it's Not In My Back Yard, and the
> Internet is not going nutz, the delete key explains how worried i am.
>
> Back to your email:
>
>   
>> using the RFC required address
>>     
>
> The correct catty response to the Akamai question is : ccare@akamai.com.
>  That's C as in "Customer", Care as in "they actually care".
>
> I would end the email there, but it really gets me how someone that is
> in-house doesn't realize that noc@akamai is a black hole.

Paul, you might want to test a theory of this nature before you post 
about it to more than a thousand of your colleagues.  This morning I 
sent email to noc@akamai.com and received a personalized 
(non-autoresponder) reply 17 minutes later.

jc




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