[110093] in North American Network Operators' Group
Re: What to do when your ISP off-shores tech support
daemon@ATHENA.MIT.EDU (S. Ryan)
Wed Dec 24 13:06:19 2008
Date: Wed, 24 Dec 2008 10:03:44 -0800
From: "S. Ryan" <auser@mind.net>
To: Jay Hennigan <jay@west.net>
In-Reply-To: <495274B8.9020806@west.net>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
Much easier said than done. Verizon has a small territory within
Qwest's 14 state region -- it's in Grants Pass, Oregon.
No local ISP partners with Verizon because it's hideously expensive and
obviously not enough of a demand or even a big enough service area for
an ISP to partner with VZ.
Not sure where Mr. Black is from but he's probably in the same boat.
Regards,
Steve
Jay Hennigan wroteth on 12/24/2008 9:43 AM:
> Matthew Black wrote:
>> I've had difficulties reaching anyone with a brain
>> at my DSL provider Verizon California.
>
> Switch to a local ISP with local tech support.
>
> --
> Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net
> Impulse Internet Service - http://www.impulse.net/
> Your local telephone and internet company - 805 884-6323 - WB6RDV
>
>
