[110094] in North American Network Operators' Group
Re: What to do when your ISP off-shores tech support
daemon@ATHENA.MIT.EDU (Martin List-Petersen)
Wed Dec 24 13:08:21 2008
Date: Wed, 24 Dec 2008 18:06:48 +0000
From: Martin List-Petersen <martin@airwire.ie>
To: Nanog <nanog@nanog.org>
In-Reply-To: <495278E3.4070505@deaddrop.org>
Errors-To: nanog-bounces@nanog.org
Etaoin Shrdlu wrote:
> Randy Bush wrote:
>
>> On 08.12.24 12:43, Jay Hennigan wrote:
>>
>>> Matthew Black wrote:
>>>
>>>> I've had difficulties reaching anyone with a brain
>>>> at my DSL provider Verizon California.
>>>
>>> Switch to a local ISP with local tech support.
>
>> bingo.
>
> Uh, ditto? Having left SoCal a couple of years ago, my data is a bit
> stale. However, I happily used XO+Covad in three separate locations (in
> SoCal). DSLExtreme also has (or at least had) a good reputation. Verizon
> sucks. In fact, since you are in the Long Beach area, they suck even
> more than they do other places. Vote with your feet.
>
Layer 3 should indeed never be bought based on price or how big the
provider is , but based on service.
And if none of the options work out, you can always start your own.
Verizon, no matter where in the world, always seems to be a nightmare to
deal with. I second the suggestion to vote with your feet.
Kind regards,
Martin List-Petersen
--
Airwire - Ag Nascadh Pobal an Iarthar
http://www.airwire.ie
Phone: 091-865 968
